Night Auditor

Explorers’ Edge; Windermere; On-site; GBP 20,000 - 28,000; Full time

Job summary

Explorers’ Edge is looking for a dedicated Night Auditor to ensure smooth hotel operations during the night shift. The role includes conducting nightly audits, handling guest inquiries, and maintaining the front desk area. Ideal candidates will have experience in hotel operations and strong customer service skills.

Qualifications

• Experience in front desk operations, preferably in a hotel setting.
• Strong customer service skills with a focus on guest satisfaction.
• Proficiency in using phone systems and handling guest inquiries.

Responsibilities

• Conduct the nightly audit process accurately and efficiently.
• Handle guest check-ins and check-outs during the night.
• Assist with security procedures during the night shift.

Skills

Customer service

Front desk operations

Multilingual abilities

Job description

Job Overview
We are seeking a dedicated Night Auditor to join our team. The Night Auditor will play a crucial role in ensuring the smooth operation of our hotel during the night shift.

Duties
– Conduct the nightly audit process accurately and efficiently
– Handle guest check-ins and check-outs during the night
– Respond to guest inquiries and resolve any issues promptly
– Maintain a tidy and organized front desk area
– Assist with security procedures during the night shift
– Process reservations and cancellations

Requirements
– Experience in front desk operations, preferably in a hotel setting
– Strong customer service skills with a focus on guest satisfaction
– Proficiency in using phone systems and handling guest inquiries over the phone
– Multilingual abilities are a plus
– Knowledge of hospitality industry practices and standards

Job Type: Full-time

Schedule:

• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

To view original postingclick here.

The job description(s) presented in this posting are solely that of the employer. Explorers’ Edge is not responsible for the accuracy, reliability or currency of this information and does not accept any liability for the conduct and/or practices of employer.