Night Auditor

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Oxford; On-site; GBP 22,000 - 27,000; Full time

Job summary

Join a leading hotel group as a Night Auditor in Oxford, becoming part of a vibrant team committed to exceeding guest expectations. Your role will involve managing night audits, ensuring safety, and delivering top-notch guest service, all while enjoying perks like special room rates and professional development opportunities.

Benefits

Special rates on hotel rooms across the UK & Europe

Company-wide recognition scheme with vouchers

Meals on duty

Talent referral scheme with bonuses

Annual Employee Awards

Access to Pension Scheme and Life Assurance

Ongoing training programs

Qualifications

• Ability to confidently communicate with guests via desk, email, or phone.
• Manage room service orders and assist guests during check-in and check-out.

Responsibilities

• Run night audit and balance end-of-day accounts.
• Support smooth operations and ensure guest satisfaction.
• Take responsibility for hotel security during night shifts.

Skills

Communication

Responsibility

Positivity

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Night Auditor, you’ll be at the heart of the hotel operations, supporting your Head of Department to ensure smooth and efficient running. This busy role involves running the night audit, balancing end-of-day accounts, and working as part of a vibrant team to exceed guest expectations.

Perks Our Colleagues Enjoy:

• Special rates on Leonardo Hotel rooms across the UK & Europe.
• Company-wide recognition scheme with vouchers for high street shops.
• Meals on duty.
• Talent referral scheme with bonuses for recommending friends.
• Celebrations like Thank You Week and annual Employee Awards.
• Access to Pension Scheme, Life Assurance, and Wellbeing Support.
• Ongoing training programs with clear progression paths.

Ideal Night Auditor:

• Be yourself!
• Take responsibility for the safety and security of the hotel and guests.
• Confidently communicate with guests via desk, email, or phone.
• Bring positivity and assist guests during check-in and check-out at night.
• Manage room service orders and liaise with the Night Porter for guest meals.

Why Join Us?

We value our colleagues as much as our guests. Joining our team means becoming part of the Leonardo community. We support your development through workshops like "NEW Team Coach" and "Guest Care," and pathways to management with our "Insights Trainee Manager Programme," helping you grow into roles such as Duty Manager. With practical training and clear career progression, a bright future in hospitality awaits you.

Our Story:

With decades of hotel expertise, we operate over 270 hotels across the UK and Europe, including over 55 hotels in the UK & Ireland. As one of the fastest-growing hotel groups, we have exciting expansion plans, making now a great time to join us!