Night Auditor

Threadneedles Hotel; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prestigious five-star boutique hotel in the heart of London is seeking a Night Auditor. The position involves ensuring a memorable guest experience during the night shift, requiring prior hotel experience in a senior front office role and expertise in Opera PMS. Competitive benefits include a service charge, incentive payments, and career growth opportunities.

Benefits

Service Charge

Incentive Payments

Referral Bonus

Holiday Allowance

Recognition Programs

Career Growth

Learning & Development

Financial Wellbeing

Health & Wellbeing

Healthcare

Future Planning

Room Discounts

YTL Perks

Qualifications

• Prior hotel experience in a senior front office role.
• Solid knowledge of Opera PMS.
• Strong customer service skills and attention to detail.

Responsibilities

• Provide high-quality service to guests during night shifts.
• Respond to inquiries and ensure property security.
• Prepare end-of-day reports accurately.

Skills

Customer Service

Attention to Detail

Communication

Tools

Opera PMS

Job description

The Role of a Night Auditor

The Night Auditor is a vital role in hotel operations during the night shift, ensuring guests have a memorable and enjoyable experience.

As a Night Auditor, your responsibilities include providing high-quality service to guests, responding to inquiries, ensuring property security, and accurately preparing end-of-day reports.

Applicants should have prior hotel experience in a senior front office role and possess solid knowledge of Opera PMS.

Threadneedles Hotel, Autograph Collection is a distinguished five-star boutique hotel in the heart of London. Housed in a former Victorian bank, it features 74 rooms combining historic charm with modern luxury, conveniently located near Bank Tube Station.

Our Culture

We are committed to delivering exceptional service and creating unforgettable guest experiences. Our team values authenticity, attention to detail, and a passion for hospitality. We promote teamwork, respect, and excellence to ensure every guest feels welcomed and cared for.

Benefits

• Service Charge: Share in the service charge to boost your earnings.
• Incentive Payments: Earn extra for exceptional service.
• Referral Bonus: Receive £500 for successful referrals.
• Holiday Allowance: Starts at 5.6 weeks, increasing with service.
• Recognition Programs: We celebrate positive contributions.
• Career Growth: Opportunities through apprenticeship and progression programs.
• Learning & Development: Access to online courses and training.
• Financial Wellbeing: Discounts from over 1,200 retailers.
• Health & Wellbeing: Health platform and Employee Assistance Program.
• Healthcare: Cash plan benefits including access to a GP.
• Future Planning: Pension scheme options.
• Room Discounts: Discounted stays worldwide via Marriott’s Explorer program.
• YTL Perks: Complimentary passes to Thermae Bath Spa.

About YTL Hotels

YTL Hotels offers luxury accommodations worldwide, dedicated to creating memorable experiences with unparalleled service.

Our Philosophy

Our promise, "Treasured Places, Treasured Moments," reflects our commitment to meaningful guest journeys beyond traditional luxury.

Join us to grow, be valued, and enjoy these benefits. Apply today!

Applicants must be eligible to work in the UK or hold a valid UK work permit/visa.