NIGHT AUDITOR

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; City of Edinburgh; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent hotel chain in Edinburgh is seeking a Night Auditor to manage night audits and ensure guest satisfaction. Responsibilities include balancing accounts, assisting with guest check-ins, and maintaining security. The ideal candidate will have strong communication skills and work effectively within a team. Excellent perks including employee discounts and recognition programs are offered.

Benefits

Special rates on hotel rooms across the UK & Europe

Company-wide recognition scheme

Meals on duty

Talent referral scheme: earn a bonus

Team celebrations and events

Company Pension Scheme and Life Assurance

Ongoing job-related training programmes

Qualifications

• Ability to manage night audit processes responsibly.
• Excellent communication skills for guest interactions.

Responsibilities

• Run night audit and balance accounts each night.
• Ensure hotel safety and security alongside Night team.
• Assist guests at night during check-in/check-out.

Job description

Overview

Be Yourself – Be a Bold Team Player– Be Leonardo

As a Night Auditor, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! You’ll be running the night audit, balancing the end-of-day accounts and working as part of a vibrant team to exceed our guests’ expectations.

Responsibilities

• Run the night audit, balance the end-of-day accounts and work as part of a vibrant team to exceed our guests’ expectations.
• Be responsible for the safety and security of the hotel and our guests, alongside the Night team.
• Be confident speaking with guests at the desk, by email or over the phone – build a good rapport.
• Welcome and assist guests during the night, including at check-in/check-out.
• Manage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal from our Kitchen.

Perks

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme with vouchers for high street shops
• Meals on duty
• Talent referral scheme: earn a bonus for recommending a friend
• Team celebrations and events through Thank You Week and Employee Awards
• Company Pension Scheme, Life Assurance and wellbeing support
• Ongoing job-related training programmes with clear paths for progression

About Leonardo

Here’s a snapshot as provided in the original description:

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years. There’s never been a more exciting time to come join us.

About Leonardo Royal Hotel Edinburgh Haymarket: This modern hotel is a short walk to the EICC and Haymarket train station. Rooms range from singles to family rooms with beds, free Wi‑Fi, en suite bathrooms, tea and coffee facilities, and desks. There is an on-site Thyme restaurant/bar and a car park (for a fee). Breakfast is available at an extra cost.

About Leonardo Hotels: Our vision is to be the first choice for everyone who values genuine hospitality. We are part of the Fattal Hotels Group, operating over 230 hotels across Europe and Israel. We look after over 50 hotels in the UK & Ireland, with a history dating back to 1993. With ~4,000 employees and multiple brands, we are a dynamic, innovative, and fast-growing company. We recruit for personality and values: Consistent, Friendly, Genuine, Positive and Willing. We value every team member, offer customer interaction, variety, and a fun working environment. We host activities such as summer barbecues, Christmas parties, Thank You Week, and birthday celebrations. We also offer employee benefits, including discounts on overnight stays and rewards via our Leo Points system.