NHS Talking Therapies Patient Coordinator/Administrator

Harmonia Careers; Nottingham; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Harmonia Careers is seeking an NHS Talking Therapies Patient Coordinator/Administrator to join their Nottingham office. This entry-level position involves providing essential administrative support for NHS contracts, requiring excellent communication skills, attention to detail, and a commitment to service delivery. With opportunities for professional development and a hybrid working model, this is a chance to make a meaningful impact in health care.

Benefits

Flexible work-life balance

Professional development opportunities

Comprehensive benefits package

Qualifications

• Good experience dealing with the public.
• Confident communicator both on the telephone and over email.
• Eager to develop your career in a supportive environment.

Responsibilities

• Ensure the smooth running of NHS Talking Therapies contract through effective administration.
• Provide administrative support to NHS patients, GP’s, and healthcare professionals.
• Participate in the ongoing development of the service.

Skills

Attention to Detail

Communication

Customer Service

Education

Experience in customer-facing roles

Job description

NHS Talking Therapies Patient Coordinator/Administrator

Join to apply for the NHS Talking Therapies Patient Coordinator/Administrator role at Harmonia Careers

NHS Talking Therapies Patient Coordinator/Administrator

Join to apply for the NHS Talking Therapies Patient Coordinator/Administrator role at Harmonia Careers

Get AI-powered advice on this job and more exclusive features.

Are you looking for an administrative role that will really make a difference to lives?

This position is an integral part of the service and will ensure the smooth running of the NHS Talking Therapies contract. This is done by providing an effective and efficient administrative service for NHS patients, referring GP’s, healthcare professionals and ICB contacts. The role is varied and covers a range of administrative responsibilities that support the day to day operations of the service, as well as contributing to its ongoing development.

At Vita Health Group we appreciate the part ALL our team play in helping people get better.

If you would like to be part of a forward-thinking company and join our friendly team, keep reading to see if you are interested in the role and what we have to offer.

Please note: This hybrid role requires you to work from our city centre office 2 days per week (Monday and Wednesday) with the other 3 days being remote at home.

This role requires one late shift per week on a Thursday 12:00pm - 20:00pm.

Main Duties And Responsibilities

This is an excellent opportunity to build on your administration and customer service skills in a busy fast-paced organisation. You should have good experience of dealing with the public and be a confident communicator both on the telephone and over email. You will possess excellent attention to detail, quick to learn new systems and be eager to develop your career as part of a close-knit team in a flexible and supportive environment.

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.

To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as “Best Company to Work for” at the Health and Wellbeing Awards 2024.

This Is Also Recognised By Current Employees – Our Most Recent Employee Survey Results Showed The Top 5 Reasons To Work Here As Being

We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers/

Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. For further information on our EDI commitments please view here: Vita Health Groups commitment to Equality, Diversity and Inclusion

We are committed to being equitable and supporting the wellbeing of all employees.

Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact [e-mail] and we will facilitate.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check.

Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months.

Vita Health Group reserves the right to close this job when sufficient applications have been received.

Vita Health Group

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Information Services

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