NHS Healthcare Support Worker: Band 2 to 3 Pathway

University Hospital Southampton NHS FT; Southampton; On-site; GBP 21,000 - 28,000; Full time

Job summary

University Hospital Southampton NHS Foundation Trust is recruitingHealthcare Support Worker (Band 2 progressive to Band 3) across multiple wards. The permanent role requires flexibility across days, nights, weekends and bank holidays.

Under Home Office rules, this role has no Skilled Worker visa sponsorship. You will work under a Registered Nurse, provide high-quality personal care, and participate in a 9‑month development pathway linked to band progression.

Qualifications

• Completed care certificate or ability to complete within 6 months of appointment.
• Capable of attaining NVQ level 3 in care with acute units corresponding to specialty or equivalent experience.
• Completed secondary education.
• Ability to move and handle patients and equipment.
• Evidence of empathy, patience and dependability.
• Ability to deal with a range of difficult situations.
• Be able to take instruction / directions and work within the confines of the role.
• Ability to cope with fluctuating demands and pressures of the role.

Responsibilities

• Supporting patients with daily living activities such as feeding, bathing, washing, toileting, and repositioning under the supervision of registered staff.
• Performing observations, urinalysis, blood pressure checks and support wound care once trained.
• Updating patient notes including fluid balance, nutrition and care documentation.
• Operating hoists, beds, wheelchairs and clinical devices safely after training.
• Helping with bed making, cleaning tasks, stock control and keeping the area safe and tidy.
• Providing compassionate support, handle enquiries and work closely with the multidisciplinary team.
• Help move patients and equipment between departments.
• Completing the Care Certificate and role-specific competencies with ongoing training.

Skills

Empathy

Patience

Dependability

Instruction follow-through

Education

Secondary education completed

NVQ Level 3 in care

Job description

University Hospital Southampton NHS Foundation Trust is recruitingHealthcare Support Worker (Band 2 progressive to Band 3) across multiple wards. The permanent role requires flexibility across days, nights, weekends and bank holidays.

Under Home Office rules, this role has no Skilled Worker visa sponsorship. You will work under a Registered Nurse, provide high-quality personal care, and participate in a 9‑month development pathway linked to band progression.