NHS 111 Mental Health First Responder

Greater Manchester Mental Health NHSFT; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A regional mental health service provider in Manchester is seeking Mental Health First Responders to provide urgent support and intervention for individuals experiencing mental health crises. The role involves conducting assessments, providing therapy interventions, and collaborating within a multi-disciplinary team. Applicants must possess a relevant active professional registration. The position offers unique challenges in a supportive work environment with various benefits.

Benefits

30% pay enhancement for evenings and Saturdays

60% pay enhancement for Sundays and Bank holidays

27 days annual leave plus bank holidays

Cycle to work scheme

Salary sacrifice car scheme

Blue Light Card Discounts

Qualifications

• Registered as Qualified Mental Health Nurse, Social Worker, or Occupational Therapist.
• Experience working as RMN/Occupational Therapist or Social Worker in the UK.

Responsibilities

• Provide mental state assessments.
• Conduct risk assessments and safety planning.
• Deliver brief therapy interventions.
• Support individuals coping with mental health issues.

Skills

Ability to form positive therapeutic relationships

Ability to assess situations and make decisions

Assessment of mental health difficulties

Ability to conduct risk assessments

Education

HCPC/RMN-NMC/Social Work England Active Registration

Job description

This post is a key role part of a new 24/7 Mental Health First Response service and be the first point of contact for people who may require urgent mental health support in the GMMH 24/7 Trust helpline/111.

The post involves working with people of all age (Children and Young People, Adults or Older People) experiencing a mental health crisis via telephone triage.

Working as part of the wider multi-disciplinary team, MHFirst Responders will provide initial assessment and triage via the phone, as well as information, support, signposting, and advice.

They will provide compassionate and confidential support to service users (including carers) and will support and assist individuals to cope more effectively with their mental health issues by assisting them with key aspects of their care plans (if in place), supporting them in managing distress and challenges / difficulties which they might be finding it difficult to manage their own mental health and wellbeing. MH Practitioners will seek advice from the clinical leads/shift coordinators with any call where the service user may require urgent assessment or signposting to the appropriate services.

Applicants must have a full professional registration as a Qualified Mental Health Nurse, Social Worker or Occupational Therapist.

Main duties of the job

For people experiencing a mental health crisis, MH First Responders will provide:

• Mental state assessment
• Risk assessment
• Safety planning
• A range of brief therapy interventions
• Validation and de-escalation of crisis
• Signposting to the relevant services

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job responsibilities

Please see attached job description and person specification.

• Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years.
• Cycle to work scheme.
• Salary sacrifice car scheme.
• Blue Light Card Discounts.

Person Specification

Knowledge

• Evidenced based interventions relevant to the clinical service.
• Knowledge of multi-disciplinary working.
• Understanding of recovery principles in mental health.
• Knowledge and understanding of both adult and children's safeguarding guidance.
• Knowledge of the mental capacity act and deprivation of liberty safeguards.

Qualifications

• HCPC/RMN-NMC/Social Work England Active Registration Required.

Experience

• Experience working as a qualified RMN/ Occupational Therapist or Social Worker in the UK / completion of a UK preceptorship programme/ AYSE.
• Application of evidenced based interventions relevant to the clinical services.
• Evidence of working with people of any age who have experienced a mental health problem.
• Evidence of working with people who have experienced mental health issues (Children and Young People, adults, and older people).

Skills

• Ability to form positive therapeutic relationships with users of services, carers, and other professional bodies.
• Ability to assess situations, make decisions, coordinate, and organise appropriate responses.
• Assessment, planning and evaluation of mental health difficulties.
• Ability to risk assess.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.