NHS 111 Integrated Urgent Care Clinical Advisor - Otterbourne

South Central Ambulance Service NHS Foundation Trust; United Kingdom; On-site; GBP 38,000 - 47,000; Full time

Job summary

A regional ambulance service is seeking an NHS 111 Integrated Urgent Care Clinical Advisor. Responsibilities include assessing patients over the phone and collaborating with multidisciplinary teams to maintain high quality patient care. Applicants must be a registered nurse or paramedic with at least 3 years of post-registration experience. Full and part-time positions are available with a competitive salary range from £38,682 to £46,580.

Benefits

Fully paid training programme for 9 weeks

Qualifications

• Minimum 3 years post-registration experience, including triage experience.
• Prepared to work weekends in a 4-week period; shifts 6/8 hours in length.

Responsibilities

• Clinically assess patients over the phone, calling patients to assess symptoms.
• Collaborate with multidisciplinary teams including health advisors, nurses, and paramedics.
• Maintain high-quality patient care and support continuous professional development.

Skills

Computer literacy

Excellent telephone manner

Calm under pressure

Customer service experience

Education

Registered general nurse (RN1, RNA), Specialist Practitioner or Paramedic

NMC and HCPC registration

Job description

Job Summary

NHS 111 Integrated Urgent Care Clinical Advisor

Band 6 (£38,682 - £46,580) plus unsocial hours allowance. Full and part‑time positions available. Office based in Otterbourne; home/remote working not available.

Responsibilities

• Clinically assess patients over the phone, calling patients to access symptoms.
• Collaborate with a multidisciplinary team (health advisors, nurses, paramedics, mental health practitioners, pharmacists).
• Maintain high‑quality patient care and support continuous professional development.
• Commit to a 9‑week full‑time training programme (fully paid).

Qualifications

• Registered general nurse (RN1, RNA), Specialist Practitioner or Paramedic.
• NMC and HCPC registration.
• Minimum 3 years post‑registration experience, including triage experience.
• Computer literacy, excellent telephone manner and ability to remain calm under pressure.
• Prepared to work weekends in a 4‑week period; shifts 6/8 hours in length.

Person Specification

• Recent professional experience and triage experience.
• Customer service experience and experience of dealing with emotionally charged situations.
• Understanding of clinical governance, audit practices and flexible working approach.

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) will be required to check for any previous criminal convictions.