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A leading NHS organization is seeking part-time 111 Health Advisors to respond to a variety of medical inquiries in a dynamic environment. This role requires excellent communication skills, critical thinking, and the ability to handle stressful situations, with opportunities for career development and competitive salary including unsocial allowances.
Go back South Central Ambulance Service NHS Foundation Trust
The closing date is 20 July 2025
Are you looking for the challenge of working in a fast paced, dynamic, and adaptable service, with a career that's not just 'another job'?
The 111 service takes a huge variety of calls, which makes no two days the same.
You need to be aware of the stresses of the job and what impact they may have on you as an individual. Please consider these points carefully before applying for this role.
We are now looking to book new starters to our September, October and November training courses.
This is an office based role in our Milton Keynes office, home/remote working is not available. This role is not eligible for Tier 2 visa sponsorship.
Please note, staff affected by theinternal corporate review may be considered ahead of other applicants, depending on their at risk status (please see Organisational Change Procedure and Redeployment.
Why work for SCAS?
*We offer a competitive hourly rate of £12.59 per hour. Candidates will also receive the following unsocial allowances*
All day Saturday (midnight to midnight) as well as any weekday after 8pm and before 6am - Time plus 35% (Currently £16.99 per hour)
All day Sunday and public holidays (midnight to midnight) - Time plus 69% (Currently £21.27 per hour)
This is on top of all the other fantastic benefits of working for the NHS.....
27 days holiday plus bank holiday rising to 33 days (pro-rata for part time)
Enrolment into the NHS pension scheme
Access to many discounts including, supermarkets, car lease, holidays, restaurants and more!
Part Time Hours and Full time Hours available (Rota Basis)
Free car parking
Employee assistance program
Benefits we offer:
Corporate Induction
It's really important for us to ensure you have the best onboarding experience which allows you to feel a sense of belonging from the start. To help with this, we will book your Corporate Induction as soon as we possibly can (depending on availability).
All new starters need to attend our *Corporate Induction in person, this is held over one and half days from our educational centres based in: Newbury (Berkshire), Bicester (Oxfordshire) or Whiteley (Hampshire). More specific details will be sent to you once your start date has been confirmed.
*Please note - depending on your role additional training may be required following on from your corporate induction.
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
Qualifications and Training
Good all-round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
For safeguarding reasons this role is only open to people aged over 18 years of age
NHS Pathways Trained
Knowledge and Experience
Experience in a customer/patient services environment, dealing with the members of the general public
Experience of using a computerised system
Experience of using a telephone as a regular means of communication in a work environment
Experience in a call centre environment
Geographical knowledge of the operational area
Experience of working rotating shifts
Previous experience of working in the voluntary or health sector
Previous experience of patient care
Knowledge of first aid and/or anatomy
For full information on the role and essential and desirable criteria, please see the links to Job Description and Person Specification to the right of the advert.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at ccc.recruitment@scas.nhs.uk
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
South Central Ambulance Service NHS Foundation Trust
£24,625 to £25,674 a yearPro rata, per annum