NHS 111 Dental Nurse Advisor - Derby

DHU Healthcare; East Midlands; On-site; GBP 19,000 - 25,000; Part time

Benefits offered by this job

NHS Pension Scheme

Wellbeing support

Flexible options

Career growth

Job summary

DHU Healthcare is recruiting for an NHS 111 Dental Nurse Advisor based in Derby or Chesterfield. This part-time role is 30 hours per week with a late rota, typically 14:00–23:00, and pays £13.94 per hour for daytime shifts and £18.12 for evenings and nights.

You will assess and triage dental patients using NHS Pathways, provide safe, compassionate advice, signpost to the right services, and ensure accurate record-keeping while upholding GDC standards and confidentiality.

Qualifications

• Recognised dental nurse qualification approved by the General Dental Council.
• Current registration with the General Dental Council.
• Minimum 12 months post-registration experience working as a dental nurse.
• Experience of dental triage and/or providing dental care advice to patients.
• Computer and keyboard experience, including email and other electronic systems/media.

Responsibilities

• Assess and triage dental patients using NHS Pathways, providing safe and appropriate advice.
• Provide clear, compassionate support and signpost patients to the right dental or healthcare services.
• Handle NHS 111 calls efficiently, accurately recording patient information and escalating concerns appropriately.
• Work safely and professionally, maintaining GDC standards, confidentiality, safeguarding and clinical governance requirements.
• Work collaboratively with colleagues, support staff development and adapt to the changing needs of the service.

Skills

Verbal communication

Written communication

Telephone manner

Confidentiality

Education

GDC-registered dental nurse

GDC registration

Job description

Join our NHS 111 team and make every call count.

At DHU Healthcare, every role matters. Because every moment gives us the chance to make the difference for patients, colleagues and communities. Wherever you join us, your compassion, commitment and skills will not only make all the difference in the moment today but also shape the care we deliver tomorrow.

Location: Derby or Chesterfield

• Training and daytime shifts: £13.94 per hour
• Evenings and night shifts: £18.12 per hour

Working Patterns: Part Time: 30 hours per week

Late Rota - availability required between 14:00pm and 23:00pm

Main duties of the job

For them, every call makes the difference.

With us, every call makes the difference. Our NHS 111 teams are there when people need urgent help, offering safe, compassionate advice day and night.

As a 111 Dental Nurse Advisor you will:

• Assess and triage dental patients using NHS Pathways, providing safe and appropriate advice.
• Provide clear, compassionate support and signpost patients to the right dental or healthcare services.
• Handle NHS 111 calls efficiently, accurately recording patient information and escalating concerns appropriately.
• Work safely and professionally, maintaining GDC standards, confidentiality, safeguarding and clinical governance requirements.
• Work collaboratively with colleagues, support staff development and adapt to the changing needs of the service.

About us

With us, your wellbeing comes first.

Well support your health, happiness and future with benefits that put you first. From access to the NHS pension scheme (and well honour your existing NHS pension pot and holiday entitlement if youre transferring), to wellbeing support, flexible options and career growth, were here to help you thrive at work and in life. For more information on the full range of benefits available click here.

For you, a place where you can be yourself

The best care comes from teams where everyone feels valued and supported. We welcome colleagues from all backgrounds and proudly support Veterans, Reservists and military families. Inclusion and belonging are central to who we are, and together, we make the difference.

With us, your potential becomes progress.

At DHU Healthcare, development is part of our culture. From essential training and apprenticeships to supportive leadership and career pathways, well help you grow in ways that matter to you. Because when our people thrive, so do our patients and communities

At DHU Healthcare, youll find a welcoming, supportive environment with wellbeing support, flexible options and career growth. Your career and contribution really matter for you, for them, with us.

Job responsibilities

For them, every call makes the difference.

With us, every call makes the difference. Our NHS 111 teams are there when people need urgent help, offering safe, compassionate advice day and night.

As a 111 Dental Nurse Advisor you will:

• Assess and triage dental patients using NHS Pathways, providing safe and appropriate advice.
• Provide clear, compassionate support and signpost patients to the right dental or healthcare services.
• Handle NHS 111 calls efficiently, accurately recording patient information and escalating concerns appropriately.
• Work safely and professionally, maintaining GDC standards, confidentiality, safeguarding and clinical governance requirements.
• Work collaboratively with colleagues, support staff development and adapt to the changing needs of the service.

With us, your wellbeing comes first.

Well support your health, happiness and future with benefits that put you first. From access to the NHS pension scheme (and well honour your existing NHS pension pot and holiday entitlement if youre transferring), to wellbeing support, flexible options and career growth, were here to help you thrive at work and in life. For more information on the full range of benefits available click here.

For you, a place where you can be yourself

The best care comes from teams where everyone feels valued and supported. We welcome colleagues from all backgrounds and proudly support Veterans, Reservists and military families. Inclusion and belonging are central to who we are, and together, we make the difference.

With us, your potential becomes progress.

At DHU Healthcare, development is part of our culture. From essential training and apprenticeships to supportive leadership and career pathways, well help you grow in ways that matter to you. Because when our people thrive, so do our patients and communities

At DHU Healthcare, youll find a welcoming, supportive environment with wellbeing support, flexible options and career growth. Your career and contribution really matter for you, for them, with us.

Qualifications

• Recognised dental nurse qualification approved by the General Dental Council.
• Current registration with the General Dental Council.
• Minimum 12 months post-registration experience working as a dental nurse.
• Experience of dental triage and/or providing dental care advice to patients.
• Computer and keyboard experience, including email and other electronic systems/media.

Experience

• Effective verbal and written communication skills, including a professional and confident telephone manner.
• Ability to use initiative and make appropriate decisions within professional scope and organisational protocols.
• Accurate record-keeping skills and the ability to maintain high standards of documentation.
• Effective negotiation and listening skills.
• Ability to maintain strict confidentiality and demonstrate understanding of information governance requirements.

Personal Attributes

• Committed to delivering a safe, high-quality and patient-centred service.
• Able to work effectively as part of a multi-professional team.
• Able to remain effective and professional when working under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.