NHS 111 Clinical Advisor

Integrated Care 24 Ltd; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A nonprofit health service provider is seeking NHS 111 Clinical Advisors. The role involves assessing callers' clinical needs and providing timely advice while ensuring patient safety. Candidates must be registered adult nurses or paramedics with at least 2 years of experience in acute or primary care. This position offers hybrid working opportunities after the initial training period and various benefits, including career development funding and access to an NHS Pension Scheme.

Benefits

Competitive pay starting from £19.12

Additional annual leave

NHS Pension Scheme

Free independent counselling service

Learning and development opportunities

Membership to reward platform

Qualifications

• 2 years of recent experience in primary care or A&E setting.
• Must be a regulated healthcare professional.
• Experience working in a multiprofessional environment.

Responsibilities

• Provide clinical assessments and advice to callers.
• Support call handlers in managing critical situations.
• Work within a multidisciplinary team to offer patient-focused care.

Skills

Clinical assessment

Communication

Emergency response

Patient management

Education

Registered adult Nurse or Paramedic

Job description

Job summary

We are looking for new NHS 111 Clinical Advisors to join our rapidly growing network of colleagues. This is a fantastic opportunity to join a great team and dynamic work culture.

You must be a registered adult Nurse or Paramedic with 2 years of recent experience in primary care or an A&E setting in the Ashford region. Potential to develop into hybrid working from 6 months.

A Clinical Advisor saves lives with their voice. Itll be your job to carry out complex clinical triage: providing assessment, advice, and information to the patient. You will also support and assist our call handlers in the management of critical situations, while ensuring patient safety in an efficient and timely manner. At IC24 we take pride in working as a team to help our communities.

We provide paid training and career development opportunities including funding to develop as an ACP/UCP. This is an exciting time to join IC24!

Main duties of the job

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Hours Available: Minimum 12 hours per week, up to 37.5 hours per week.

Full-Time Roles: Standard shifts include a mix of early and late shifts. Early shifts start at 7am or 8am. Late shifts finish at 9pm or 10pm. Full-time colleagues can opt to work only late shifts (9pm or 10pm finishes). Full-time night shifts are available, typically 10pm to 6am (must finish no earlier than 6am). Weekend work is required at least every other weekend, with the option to work every weekend if desired.

Part-Time Roles: Part-time shifts are focused mainly on evening hours, with flexibility for early and late shifts. Early shifts: 6am-12pm (start at 6am, 7am, or 8am; finish at 10am, 11am, or 12pm). Late shifts: 4pm-10pm (start at 4pm, 5pm, or 6pm; finish at 8pm, 9pm, or 10pm). Weekend only shifts are also available.

You must be able to commit to 8 weeks of full time training if you are not pathways trained. We offer 8 hour and 10 hour shifts, as well as some short shifts if needed. If Pathways trained already, 3 months worth of satisfactory audits will need to be provided.

About us

Whats in it for you:

• Pay framework starts from £19.12 through training, up to £24.86 on Saturdays and £30.59 on Sundays + bank holidays
• Additional annual leave above statutory minimum based on service
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.

We celebrate brave ideas and brave people.

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on [e-mail].

Job description

Job responsibilities

You will be responsible for assessing callers with a wide spectrum of clinical conditions; advising them on home care management, next steps and referring them on to further care when appropriate. The computer-based clinical decision system will facilitate and support the advice given.

You will work as part of a multidisciplinary team within the service provided by providing high-quality, evidence-based healthcare to the immediate needs of the patient. You will demonstrate a commitment to a high-quality service, excellence in clinical practice and continuous professional development, which are all integral to the role and the development of the service.

Person Specification

Qualifications

Essential

• Regulated Health Care Professional with existing registration.

Desirable

• Recognised minor injuries certificate.
• Mentor/coaching qualification.

Experience

Essential

• Significant post-registration training/consolidation and experience (min 2 years) in adult acute or primary/community care.
• Experience of working in a multiprofessional/multiagency environment.
• Understanding of patient management in primary, secondary and tertiary care setting.

Desirable

• Triage/telephone advice experience.
• Experience of working independently.
• Experience of working in primary care.
• Knowledge of local primary care services including key stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

Integrated Care 24 Ltd

Address

Orbital Park, Kingston House, The Long Barrow, Willesborough, Ashford, TN24 0GP

Employer's website