NHS 111 Clinical Advisor

Practice Plus Group; City Of London; Hybrid; GBP 50,000 - 57,000; Full time

Job summary

A leading healthcare provider seeks a 111 Clinical Advisor in London to provide outstanding patient care through telephone triage. This role offers flexible working hours, competitive pay rates, and comprehensive training. Ideal candidates are UK Registered Nurses or Paramedics with a passion for patient care. Benefits include annual leave, career progression opportunities, and a supportive work environment.

Benefits

25 days' annual leave

Company pension scheme

Life assurance

Cycle to work scheme

Retail discounts

Employee assistance programme

Qualifications

• Post-registration acute Primary Care experience required.
• Must be able to attend every training day.
• Experience in a well-structured, well-supported team.

Responsibilities

• Provide outstanding patient care through telephone triage.
• Work flexible hours to fit personal lifestyle.
• Participate in regular 1:1 meetings for career development.

Skills

Telephone triage

Listening and communication skills

IT and keyboard skills

Passion for patient care

Education

UK Registered Nurse (NMC) or Paramedic (HCPC)

Job description

About The Role

This is an excellent opportunity to build on your Nursing or Paramedic experience and to continue to deliver outstanding patient care - without the physical demand of acute work.

You might want to read about this vacancy as a 111 Clinical Advisor.

What your typical day looks like

• You will be working with patients and providing them with telephone triage using the NHS Pathways systems.
• In 111 we get calls about pretty much anything, hence However, you will receive a lot of support from the software systems as well as your team.
• You will be able to plan your working hours to fit with your lifestyle and log off when your shift is over. You will know your start and finish time.
• You will report into the Clinical Team Leader and Clinical Leads, have regular 1:1 meeting. You will benefit from coaching, mentoring and development plans to support your career aspirations.

Here at Practice Plus group we value work life balance and create bespoke rota patterns to fit around your needs as we together provide the highest standards of healthcare to our patients. We offer flexible working including hybrid or homeworking opportunities.

We have exciting news: we are introducing a new red zone weekend rate (from Fridays 18:00 to Mondays 7:00am) of £29.54 per hour. Please note our weekend rate is a non-contractual incentive for working unsociable hours. We offer competitive rates, equivalent to band 7 and band 8a. Typically, a Clinical Advisor could earn anywhere between £50,000 - £57,000 working full time equivalent of 38.5 hours per week.

You'll be trained on NHS Pathways systems, a recognisable licence that you'll receive on completion of training. Our two training options are:

• Full-Time Monday-Friday (9am-5pm) for six weeks
• Part-Time Tues, Weds, Thurs (6pm-9.30pm) and Sat-Sun (9am-5pm) for nine weeks

You must be able to attend every training day. This is followed by a further eight weeks' support before you can be signed off to work on your own. Post training, you will work your bespoke shift pattern, we offer part-time of full-time hours ranging from 16 - 38.5 hours per week.

What you'll be doing

• We are looking for:
• UK Registered Nurse (NMC) or Paramedic (HCPC) with appropriate post-registration acute Primary Care experience.
• Excellent listening and communication skills, with good IT and keyboard skills.
• A real passion for providing outstanding patient care, with a commitment to making the most of continuous learning within a well-structured, well-supported team.

You`ll receive:

• Pay: £23.62 per hour (7am-11pm) and £26.86 per hour (11pm-7am), with further pay enhancements of £29.54 per hour when working between Friday 18:00 to Monday 7:00am. Please note our weekend rate is a non-contractual incentive for working unsociable hours.
• Any training hours will be paid at £23.62 per hour
• 25 days' annual leave, increasing with service up to 28 days per year + bank holidays.
• Full control over your working hours, with guaranteed regular breaks and as much flexibility as we can provide - plus potential for home working.
• A strong, stable infrastructure to ensure comprehensive clinical guidance, support and safety, with excellent opportunities for ongoing career progression
• Practice Plus Group benefits including company pension scheme, life assurance, cycle to work scheme, retail discounts, and an employee assistance programme for you and your family.
• Be in the run for Integrated Urgent Care Healthcare Hero Awards, with recognition prizes to themed occasions, charity days, a fantastic range of social events + the option of overtime to boost your earnings.

What we'll look for in you

Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We're proud to be at the forefront of developing new and exciting ways to support the nation's health too, helping patients to maximise their wellbeing and live life to the full.

Equal Opportunities: Practice Plus Group is an equal opportunities employer and welcomes applications from all sections of the community.