News Operations Centre (NOC) Trainee - Sky News

Sky; Hounslow; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Free NOW package including Sky Sports/

Pension package with up to 9% employer

Private healthcare with mental health

Aviva Digital GP and dental insurance

Discounts on Sky products including TV

Sharesave and Tech schemes

Sky VIP rewards and experiences

Job summary

Sky News is seeking an entry-level, Osterley-based trainee to support live news delivery and broadcasting tech. You’ll learn to operate, maintain and route equipment and streaming devices, contributing to daily news coverage and special events.

The role emphasizes training, hands-on experience, and progression in broadcast technology while working within a 24/7 environment and flexible shifts.

Qualifications

• No prior experience required; structured training provided.
• Basic understanding of broadcast fundamentals from day one.
• Interest in news and current affairs is expected.

Responsibilities

• Join Sky News Operations Centre (NOC) to help deliver live and non-live content.
• Follow in-house training and assist with operating, maintaining, and modifying technology.
• Gain understanding of broadcasting and IT systems for delivering video/audio.
• Work in a fast-paced 24/7 environment, meeting tight deadlines.
• Diagnose issues by reading logs and documentation and escalate where needed.

Skills

Broadcast equipment basics

IT support

Networking basics

Teamwork

Problem solving

Willingness to learn

Tools

Broadcast hardware

Streaming devices

IP video

Job description

Join our dynamic Osterley-based team and gainpracticalexperience in the fast-movingworld of live news and sports news broadcasting. This entry-level role offers a structured training pathway, giving youhands-on experienceoperating, supporting, andmaintainingbroadcast equipment and streamingtechnologyused to deliver live contentacrossSky platforms.

Youwillhelp support the dailydelivery of news and sports news coverage, special projects, and live events, workingboth collaborativelyand independently.Theroleisdesigned tosupport yourcareer development and progression.

This is not a content creation role. Thefocus is onthetechnology, broadcast systems,and engineering thatsupportmedia content delivery.Whilein-housetraining is provided, a basic understanding ofbroadcasttechnical fundamentalsis expectedfrom day one.

Sky News

Sky News is a world-class news service with a spirit of innovation and a fresh approach to story-telling. Our aim is to be the best and most trusted place for news, reflecting the diversity of our audience. Made by people who dare to challenge. Made for people who want clarity in an uncertain world.

What youwilldo:

• Become a member of the Sky News Operations Centre (NOC) team who play a pivotal role in the delivery of live and non-live content for Sky News and Sky Sports News. You will be working as part of a team and at times independently.

• You will follow in-house structured training, working alongside various Sky teams to deliver breaking news around the clock. Learning how tooperate, maintain andmodifythe latest innovative technology to deliver news content to our customers.

• Through your training you will have the opportunity to gain a good understanding of a variety of broadcasting and IT systems. Learning to deliver video and audio via a broad range of options including IP, 4G/5G cellular bonding devices, cloud,satelliteand fibre options.

• Sky Newsrequirescutting edgethinking to ensure ever changing technology delivers the best customer experience possible. This will require working calmly and professionally in a diverse, fast paced, exciting environment often to tight deadlines.

• An ability or willingness to logically break down at times complex workflows, dive into error logs and system documentation to figure outorescalatea problem that you may not have seen before.

• This isashift-basedrole within a24/7 operation,involving some night work.Youwillneed to becomfortable withthe flexible and dynamic nature of a 24-hour news environment, including occasional opportunities to work off-site to support outside broadcasts.

What youwillbring:

• Bring a proactive,hands-onapproach toconfiguring, supporting,maintainingand routingbroadcast equipment and streaming devices,helpingensuredaily news coverage, projects, andspecial eventsare delivered reliably. Youwillbe able toworkeffectivelyas part of a teamwhile also taking ownership of tasksindependently when needed.

• During training, youwillprovide technical support to news and sports news teams, including thoseworking in challengingenvironments, usingclearandappropriate communication.

• Diagnose and resolve issues by working logically through problems,identifyingroot causes, and understanding why something has not worked as expected.

• A good levelof computer literacy (Microsoft, MacOS) and a basic understanding of networking and internet streaming protocols.

• Prior educational or work experience in broadcast technology, sound production environment or related industry would beadvantageousbut not a requirement.

• Although a technical role, a demonstrable interest in news and current affairs is expected.

Benefits and perks

There’s one thing people can’t stop talking about when it comes to life at Sky: the perks. Here’s a taster:

• Free NOW package, including Sky Sports and Sky Cinema

• Pension package with up to 9% employer contribution

• Private healthcare with mental health support

• Aviva Digital GP and dental insurance

• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect

• Sharesave and Tech schemes

• A range of Sky VIP rewards and experiences

How you’ll work

This role is office-based, and your designated office location is Osterley.

Your office base

Osterley

Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations.Plus, there’s free onsite parking available for cars, motorbikes and bicycles.

Who we are

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We’re an equal opportunity employer and value diversity at our company. We’re a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates.We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search #LifeAtSky on social media.