News Monitoring Coordinator, Rapid Response Team

Amazon UK Services Ltd.; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global technology company seeks a News Monitoring Coordinator in London. You will monitor media channels, identify reputational issues, and support corporate communications. Ideal candidates will have a strong background in communications, an understanding of the media landscape, and experience working under tight deadlines. Join our dynamic team and contribute to our public relations efforts.

Qualifications

• Experience in fast-paced environments with tight deadlines.
• Strong understanding of current events and media landscape.

Responsibilities

• Monitor and assess high volumes of information across media channels.
• Identify potential reputational issues and emerging news trends.
• Contribute to communications reporting.

Skills

Experience in professional communications or public relations

Proficiency in Boolean logic and SEO

Ability to work flexible hours

Education

Bachelor's degree in communications or related field

Tools

News monitoring tools

AI-assisted research tools

Job description

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Client:

Amazon UK Services Ltd.

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

20df132fcf29

Job Views:

9

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Amazon is looking for a News Monitoring Coordinator to join Amazon's Corporate Communications team.

Our strategic media operations team serves as Corporate Communications' first line of defense, supporting multiple public relations teams by monitoring online news and social media, identifying notable stories or posts, flagging inaccuracies and emerging negative narratives, managing Amazon's public relations inquiries, and understanding media trends. This team is foundational to the overall operation of Amazon's public relations function, giving team members unique experience and insight into how communications operate across several business lines.

Key job responsibilities:

• Monitor and assess high volumes of information across traditional and social media channels
• Identify potential reputational issues and emerging news trends
• Utilize search and AI tools to find and distill critical information
• Contribute to communications reporting
• Ensure PR teams and senior leaders are informed about potential reputational issues
• Work in a global team environment across different time zones
• Meet tight deadlines and adapt quickly to changing priorities
• Plan ahead and identify process improvements

This role requires a self-motivated individual with a passion for news and information analysis. The successful candidate will be able to navigate large volumes of data, spot critical issues, and communicate findings effectively to support the organization's reputation management efforts.

BASIC QUALIFICATIONS

• Experience in professional communications or public relations
• Bachelor's degree in communications, public relations, or a related field
• Demonstrated ability to work in fast-paced environments with tight deadlines
• Strong understanding of current events and media landscape

PREFERRED QUALIFICATIONS

• Proficiency in Boolean logic and SEO
• Experience with news monitoring tools and AI-assisted research
• Ability to work flexible hours