News Monitoring Coordinator, Rapid Response Team

Amazon; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

Amazon seeks a self-motivated News Monitoring Coordinator for their Corporate Communications team. The role involves monitoring media channels for potential reputational issues and trends, requiring a strong background in communications and public relations, with effective communication skills essential for success.

Qualifications

• Experience in professional communications or public relations required.
• Ability to work in fast-paced environments with tight deadlines.
• Strong understanding of current events and media landscape.

Responsibilities

• Monitor and assess information across traditional and social media.
• Identify potential reputational issues and emerging news trends.
• Utilize search and AI tools to distill critical information.

Skills

Professional communications

Public relations

News analysis

Data navigation

Education

Bachelor's degree in communications, public relations, or related field

Tools

News monitoring tools

AI-assisted research tools

Job description

DESCRIPTION

Amazon is looking for a News Monitoring Coordinator to join Amazon's Corporate Communications team.

Our strategic media operations team serves as Corporate Communications' first line of defense, supporting multiple public relations teams by monitoring online news and social media, identifying notable stories or posts, flagging inaccuracies and emerging negative narratives, managing Amazon's public relations inquiries and understanding media trends. This team is foundational to the overall operation of Amazon's public relations function, giving team members unique experience and insight into how communications operates across several business lines.

Key job responsibilities
• Monitor and assess high volumes of information across traditional and social media channels
• Identify potential reputational issues and emerging news trends
• Utilize search and AI tools to find and distill critical information
• Contribute to communications reporting
• Ensure PR teams and senior leaders are informed about potential reputational issues
• Work in a global team environment across different time zones
• Meet tight deadlines and adapt quickly to changing priorities
• Plan ahead and identify process improvements

This role requires a self-motivated individual with a passion for news and information analysis. The successful candidate will be able to navigate large volumes of data, spot critical issues, and communicate findings effectively to support the organization's reputation management efforts.

BASIC QUALIFICATIONS

- Experience in professional communications or public relations
- Bachelor's degree in communications, public relations, or a related field
- Demonstrated ability to work in fast-paced environments with tight deadlines Strong understanding of current events and media landscape

PREFERRED QUALIFICATIONS

- Proficiency in Boolean logic and SEO
- Experience with news monitoring tools and AI-assisted research
- Ability to work flexible hours

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.