Job Summary
The post holder will support the delivery and operational management of the Newborn Hearing Screening Programme (NHSP) across South West London and West Surrey, including but not limited to: St George's Hospital, Croydon University Hospital, Kingston Hospital, Epsom Hospital, St Helier Hospital, The Portland Hospital, Ashford and St Peter's Hospitals, The Royal Surrey County Hospital, Frimley Park Hospital, and Wexham Park Hospital.
Main duties of the job
As Assistant Manager, you will provide day-to-day operational and managerial oversight of the Newborn Hearing Screening Programme across the designated South West London and West Surrey sites. You will assist in coordinating service delivery, ensuring national and local protocols are followed, supporting the training and development of screeners, and maintaining high standards in data quality, communication, and family-centred care.The post holder will be directly managed by the Local Newborn Hearing Screening Managers who oversees services across both West Surrey and South West London.You will also support the local managers in performance reporting, training delivery, service audits, quality assurance preparation, and staff supervision. You will be a key point of contact between screening teams, audiology services, maternity/neonatal units, and other key stakeholders.
About Us
Your growth and personal happiness matters to us. After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing. From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
Details
Date posted
10 June 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
£42,939 to £50,697 a year pa incl HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
396-NN-7222959-ACS-GV-Y
Job locations
Thames House
180 High Street
Teddington
TW11 8HY
Job Description
Job responsibilities
***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***
You will be required to travel, therefore a valid driving license and access to a vehicle would be desirable.
Job Description
Job responsibilities
***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***
You will be required to travel, therefore a valid driving license and access to a vehicle would be desirable.
Person Specification
Essential and desirable
Essential
- Degree or equivalent qualification in a health-related field or relevant clinical background
- Management or leadership training
Desirable
- Postgraduate qualification in healthcare leadership or service management
- Training in public health or screening programmes
Essential and desirable
Essential
- Experience of managing or coordinating a clinical service or programme
- Experience of line managing staff
- Evidence of multi-agency working
- Experience working with NHS financial systems, including budgeting and invoicing
Desirable
- Experience in a screening programme or audiology service
- Experience leading service improvement projects
Essential and desirable
Essential
- Knowledge of the Newborn Hearing Screening Programme
- Understanding of NHS governance, safeguarding and risk management
- Familiarity with commissioning, invoicing, and service-level agreements
Desirable
- Understanding of wider screening programme operations or national public health policy
Essential and desirable
Essential
- Able to travel across multiple sites
- Flexible and resilient under pressure
- Committed to personal and team development
Desirable
- Driving licence and access to a vehicle
Person Specification
Essential and desirable
Essential
- Able to travel across multiple sites
- Flexible and resilient under pressure
- Committed to personal and team development
Desirable
- Driving licence and access to a vehicle
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Kingston and Richmond NHS Foundation Trust
Address
Thames House
180 High Street
Teddington
TW11 8HY
Employer's website
https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Kingston and Richmond NHS Foundation Trust
Address
Thames House
180 High Street
Teddington
TW11 8HY
Employer's website
https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)