*New Store Opening in Malton* Trainee Shift Manager Fast Track Programme - £14.01 per hour (Onc[...]

TN United Kingdom; Scarborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Trainee Shift Manager for their new restaurant in Scarborough. This role offers a unique opportunity to lead a large team while ensuring exceptional customer service and operational excellence. As a Shift Manager, you'll be pivotal in driving sales and fostering a positive work environment. With a commitment to inclusivity and community, this company provides a supportive atmosphere where your contributions truly matter. If you're ready to take on a dynamic leadership role in a fast-paced setting, this is the perfect opportunity for you.

Benefits

Holiday pay

Service awards

Pension scheme enrollment

Meal allowances

Employee discounts

Qualifications

• Experience in managing and leading teams in retail or hospitality.
• Ability to work flexible shifts, including weekends.

Responsibilities

• Lead and support a team of over 80 employees.
• Ensure high standards of quality and service.

Skills

Leadership

Communication

Problem-solving

Customer service

Job description

Job Opening: Trainee Shift Manager - Fast Track Programme

Location: Scarborough, United Kingdom

Category: Retail

EU Work Permit Required: Yes

Job Reference: 639e4535112d

Posted: 07.05.2025

Expiry Date: 21.06.2025

Overview

We are opening a new McDonald's restaurant in Malton. Successful candidates will undergo training at our Scarborough Fayre restaurant (YO11 3UT) until the new store opens.

McDonald's UK has been serving customers for over 50 years. We are committed to our core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, provide quality jobs, and ensure opportunities are accessible to all.

Role Description

As a Crew Member, you'll ensure a positive customer experience through food preparation, service, and maintaining cleanliness. Your responsibilities include delivering high standards of quality, service, and cleanliness, providing friendly and accurate service, following safety and hygiene procedures, and working as part of a team.

As a Shift Manager, you'll lead and support a team of over 80 employees, ensure standards are met, monitor operations, reallocate resources, and resolve operational issues. You'll play a key role in driving sales, increasing profitability, and delivering excellent customer service.

Candidate Requirements

• Experience in managing and leading teams within retail, hospitality, or customer-focused environments.
• Ability to work flexible shift patterns, including weekends and bank holidays.
• Strong leadership, communication, and problem-solving skills.
• Customer-focused attitude with a genuine smile and enthusiasm.

Position Attributes

The role involves working various shifts, including breakfast, evenings, and overnight shifts if trading 24 hours. You will gain experience in all aspects of the business.

Benefits

Our benefits package includes holiday pay, service awards, pension scheme enrollment, meal allowances, employee discounts, and more.