New Product Coordinator

Dairygold Food Ingredients (UK); Crewe; On-site; GBP 60,000 - 80,000; Part time

Job summary

A food ingredients company in Crewe seeks a New Product Coordinator to manage samples and oversee the Concept to Launch processes. The role demands strong organizational and communication skills alongside attention to detail. Successful candidates will have relevant administrative experience and must be team players to ensure deadlines are met. This part-time role offers competitive hourly pay.

Qualifications

• Experience in an administrative role with strong customer service skills.
• Excellent written and verbal communication skills.
• Ability to organize multiple tasks and meet deadlines.

Responsibilities

• Coordinate samples and CTL processes for Crewe and Leeds.
• Lead communication and maintain documentation.
• Monitor compliance with procedures and address non-conformance.

Skills

Customer service skills

Excellent communication

Attention to detail

Team player

Organizational skills

PC skills (Microsoft Office)

Job description

Overview

The purpose of our New Product Coordinator is to coordinate the samples and Concept to Launch (CTL) processes for both Crewe and Leeds sites.

Working hours: 9am to 3pm, Tuesday to Thursday, 16.5 hours per week @ £13.87 per hour.

Responsibilities

• Lead communication & maintain documentation through the Concept to Launch process
• Monitor compliance with CTL procedures and address non-conformance
• Conduct a Post Launch Review & host weekly calls for sites for actions, and to improve process
• Oversee sample process, including adherence to process by all departments and circulate weekly samples report; conduct stock counts
• Ensure product stored (Raw material, Packaging and Finished goods) is within shelf life and correctly labelled for identification and traceability
• Pack and dispatch samples on time and in accordance with Standard Operating Procedures
• Ensure Good Manufacturing Practice in the samples storage area. Coordinate with Waste Recovery for disposal of expired or non-conforming products
• Oversee production trials of new raw material / format, take photographs for evidence and produce trial report. Compare to existing product
• Maintain CTL records for data accuracy and timeline adherence
• Verify DHL invoices against sample trackers, approve, and forward to Accounts Payable
• Report weekly KPIs to relevant stakeholders
• Provide recommendations to improve processes / service delivery & work on key business projects as required

Requirements

• Relevant experience in an administrative role with good customer service skills
• Excellent communication skills, both written and oral, demonstrated both internally and externally
• High levels of attention to detail
• A team player who supports others to ensure that work deadlines are achieved
• Comes up with ideas and seeks opportunities to improve output
• Well organised and able to co-ordinate a number of simultaneous tasks to meet deadlines
• Excellent PC skills; ideally Microsoft Office. Puts in place systems to improve organisation of work