New Media Marketing and Development Officer

Swindon Borough Council; Swindon; On-site; GBP 30,000 - 45,000; Full time

Job summary

Swindon Borough Council is looking for a New Media Marketing and Development Officer to enhance Swindon’s heritage attractions. This role involves managing marketing efforts across various channels while supporting the Council's goals. The successful candidate will work at multiple locations and contribute to increasing attendance and income, all while ensuring high customer satisfaction.

Benefits

Diverse and creative working environment

Support for personal development

Work-life balance

Qualifications

• Significant experience in digital marketing management.
• Ability to manage multiple locations and attention to detail.
• Fluency in English for customer-facing roles.

Responsibilities

• Promote Swindon’s heritage attractions through effective marketing.
• Manage websites, social media, print marketing, and PR.
• Plan and implement financial and sustainable marketing campaigns.

Skills

Digital marketing management

Marketing campaign planning

Social media management

Customer satisfaction

Job description

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New Media Marketing and Development Officer, Swindon

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Client:

Swindon Borough Council

Location:

Swindon, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3c13cda6262c

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Swindon Borough Council is seeking a commercially focused and ambitious New Media Marketing & Development Officer with significant experience in digital marketing management to join our successful Museums and Heritage Team.

The successful candidate will be responsible for promoting Swindon’s heritage attractions by delivering high-quality marketing and business development to support the Council’s heritage and commercial goals.

Visit these links to find out more about Swindon’s attractions.

Your next role

You will support the organisation by increasing attendance and income at visitor attractions, promoting and developing new business in hotel, conferencing, and events facilities, and achieving high customer satisfaction, enjoyment, and retention.

Primarily working at Lydiard Park (with occasional work at Museum & Art Swindon and STEAM Museum), you will manage websites, social media, print marketing, and PR for our corporate and community sectors. You will seek innovative ways to keep the Swindon Museums and Hotel brands engaging, managing multiple locations while maintaining attention to detail and service quality.

You will plan, develop, and implement effective marketing campaigns that are branded, financially viable, cost-effective, and sustainable to attract and retain audiences, increasing attendance and income to meet heritage and commercial objectives.

The role requires flexibility to work evenings and weekends as needed to support the museum and heritage programs.

Fluency in English is required (as per Part 7 of the Immigration Act) for customer-facing roles.

Your next package

Please see our offer for more details.

We offer a diverse, creative, and innovative working environment that supports personal development and work-life balance.

Join us at an exciting time of regeneration and transformation in Swindon, where your contributions can make a real difference in shaping the future of our town.

We welcome applications from diverse communities, including disabled people and ethnic minorities. Please see our page for more details.