New Homes Sales Advisor

Adept Resourcing; United Kingdom; On-site; GBP 24,000; Full time

Job summary

A leading recruitment agency is seeking a New Home Sales Advisor to ensure customers experience a seamless journey in finding their dream home. This role demands exceptional customer service and collaboration with project teams to meet sales targets. Candidates should have strong negotiation, communication skills, and a basic awareness of the housing market. Weekend work is required.

Qualifications

• Awareness of the house building industry.
• Experience working towards targets.
• Proven new build sales experience is desirable.

Responsibilities

• Provide excellent service to our customers.
• Work with Project Manager to deliver quality homes.
• Collaborate with the team to create strategies for site visits.

Skills

Customer service skills

Negotiating and influencing skills

Excellent communication skills

Ability to work under pressure

Organisational skills

Tools

MS Office

IT systems

Job description

Job Title: New Home Sales Advisor

Location: Site based, Yorkshire region

Salary: 24,000 basic + commission (OTE 50,000)
Driving Licence: Required (mileage covered)

Hours: 35 hours per week

Overall Purpose of the Role:

You'll be the guiding hand that helps our customers find and buy the home that's right for them, making what can be a stressful experience a wonderful one. From reservation to handover, you'll support them as they make the decisions, big and small, that make their dreams a reality.

You'll also work with like-minded team members in our Project Management, Sales and Marketing teams to make sure developments meet the high standards of the brand and are filled with happy customers. You'll use your excellent organisational and communication skills to reassure home buyers and progress purchases, as well as making sure all our internal systems are up to date and giving the management team the intel they need.

Key Responsibilities

• First and foremost, provide excellent service to our customers
• Work with the Project Manager to deliver quality homes and an outstanding experience
• Use your fantastic negotiating and influencing skills to achieve sales
• Collaborate with the wider team to create strategies to drive visitors to site and ensure targets are met
• Work with third party stakeholders; ensuring solicitors, estate agents and mortgage advisors are all proactively progressing the purchase and working towards the target exchange and completion dates
• Provide effective, efficient and accurate processing of sales and contracts from reservation to exchange and completion via our onsite IT systems
• Produce clear and concise written correspondence
• Guide customers through their specification options and smooth the purchasing and handover process
• Effectively communicate a consistent brand message
• Ensure excellent presentation of the development at all times
• Collate and evaluate market research for the sales management team

Skills and Experience

Essential

• Awareness of the house building industry
• Experience of using MS Office package
• Experience in using different IT systems
• Experience in working towards targets
• Ability to work under pressure and to tight deadlines
• Excellent listening and communication skills
• Ability to work independently and as part of a team
• Excellent customer service skills
• Negotiating and influencing skills
• Ability to organise and prioritise workload

Desirable

• Proven new build sales experience
• Pro-active approach
• Ability to work alone and in a team

Additional Relevant Information

• Weekend work required

At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.