New Homes Maintenance Operative

TN United Kingdom; Wembley; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic and supportive team in Wembley as a New Homes Maintenance Operative. This full-time role offers a fantastic opportunity to progress your career while ensuring quality outcomes and excellent customer relationships. You will be responsible for warranty work, maintaining high service levels and customer satisfaction throughout the warranty period. Enjoy flexible working options and extensive corporate benefits, including private medical insurance, generous holiday, and industry-leading family leave. Be part of a talented, diverse team that values your contributions and supports your career growth.

Benefits

Private Medical Insurance

Pension with 8% Employer Contribution

Health and Wellness Program

26 Days Holiday Plus Bank Holidays

Fully Paid Maternity Leave

Fully Paid Paternity Leave

Learning and Development Programs

Qualifications

• Proven experience in a similar maintenance role.
• Excellent workmanship and attention to detail.

Responsibilities

• Carry out warranty work as directed by the Customer Service Manager.
• Ensure service levels and customer satisfaction are maintained.

Skills

Customer Relationship Management

Attention to Detail

Independent Work

Team Collaboration

Defect Management Systems

Job description

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New Homes Maintenance Operative, Wembley

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Client:

Location:

Wembley, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ac23cb1124da

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Your new company

Join a dynamic and supportive team in London, where you will be part of a company that values quality outcomes and excellent customer relationships. The client is a developer contractor; they invest, develop, build, and sell quality affordable housing, either contracting or in partnership with Local Authorities, Registered Providers, and public bodies.

Your new role

This is a full-time, flexible working, permanent position.

As a New Homes Maintenance Operative, you will carry out warranty work as directed by the Customer Service Manager and Customer Service Coordinators within the allocated geographical area. You will ensure service levels and customer satisfaction are maintained from the point of customer's completion on a property throughout the 2-year warranty period, and beyond if required. This role offers a great opportunity to progress your career as part of a talented, diverse, and supportive team.

What you'll need to succeed

Proven experience in a similar role

Excellent workmanship and attention to detail

Ability to manage customer relationships effectively

Ability to work independently and as part of a team

Familiarity with defect management systems is a plus

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offences. Additionally, certain roles may be subject to additional pre-employment checks.

What you'll get in return

Flexible working options

Extensive corporate benefits including private medical insurance, pension with 8% employer contribution, health and wellness program, 26 days holiday plus bank holidays, and more

Industry-leading family leave benefits including 26 weeks fully paid maternity leave and 12 weeks fully paid paternity leave

Access to one of the best learning and development programs, customizable to support your career progression goals