New Homes Executive

Stonewater; United Kingdom; Remote; GBP 32,000 - 39,000; Full time

Job summary

Stonewater is seeking a proactive New Homes Executive to join our Development Directorate. You will own the sales and lettings journey across multiple new build schemes, coordinating with internal teams, external partners, and customers to ensure fast occupancy and exceptional service.

You will manage sales/lettings across schemes, market homes effectively, support sustainable tenancies, and ensure smooth progression through completion, liaising with solicitors and other stakeholders.

Qualifications

• Experience in housing, lettings, sales, or property development.
• Understanding of tenancy management, conveyancing, or development handovers.
• Strong communication and stakeholder management skills.
• Excellent attention to detail and accuracy.
• Ability to work independently and manage complex workloads.
• Good IT skills and ability to manage data and reporting.
• Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check (if applicable), satisfactory references and possession of a valid Right to Work document.
• This role may require specific qualifications, skills, knowledge, and behaviours to meet the Competence and Conduct Standard for Social Housing.

Responsibilities

• Managing sales and lettings activity across allocated schemes
• Ensuring homes are marketed effectively and void periods are minimised
• Supporting sustainable tenancies and delivering strong sales performance
• Progressing sales through to completion while liaising with solicitors, IFAs, and other stakeholders
• Providing a professional, supportive, and seamless customer journey
• Maintaining regular contact with customers throughout their journey
• Supporting customers post move-in in line with aftercare policies
• Attending site visits, inspections, customer move ins and development meetings
• Working closely with Development Managers and delivery partners
• Ensuring readiness for handover and accurate scheme knowledge
• Auditing rent accounts and verifying contractual documentation
• Developing local lettings plans and adhering to S106 requirements where applicable
• Acting as a key point of contact for all external partners involved in sales and lettings

Skills

Housing experience

Lettings experience

Sales experience

Property development

Communication skills

Stakeholder management

IT skills

Job description

New Homes Executive

Location: Home Based, covering Somerset, Dorset & Devon

Salary : £35,665 per annum

Vacancy Type: Fixed Term Contract until November 2027

We're looking for a proactive and customer-focused New Homes Executive to join our Development Directorate and play a key role in bringing high-quality homes to market.

This is an exciting opportunity to take ownership of the sales and lettings journey across multiple new build schemes, ensuring homes are delivered efficiently, compliantly, and with an exceptional customer experience at every stage.

You’ll act as a central point of coordination-working closely with internal teams, external partners, and customers to ensure homes are occupied quickly, transactions run smoothly, and our standards are consistently exceeded.

What You’ll Be Doing

• Managing sales and lettings activity across allocated schemes
• Ensuring homes are marketed effectively and void periods are minimised
• Supporting sustainable tenancies and delivering strong sales performance
• Progressing sales through to completion while liaising with solicitors, IFAs, and other stakeholders
• Providing a professional, supportive, and seamless customer journey
• Maintaining regular contact with customers throughout their journey
• Supporting customers post move-in in line with aftercare policies
• Attending site visits, inspections, customer move ins and development meetings
• Working closely with Development Managers and delivery partners
• Ensuring readiness for handover and accurate scheme knowledge
• Auditing rent accounts and verifying contractual documentation
• Developing local lettings plans and adhering to S106 requirements where applicable
• Acting as a key point of contact for all external partners involved in sales and lettings

While this role is primarily home-based, there will be a requirement to travel to sites across Somerset, Dorset and Devon. Flexibility to attend additional locations, when needed, is also expected.

About You

You’ll be highly organised, detail-driven, and confident managing multiple priorities in a fast-paced environment. You’ll thrive on delivering results whilst maintaining a strong customer-first approach.

Essential Skills & Experience

• Experience in housing, lettings, sales, or property development
• Understanding of tenancy management, conveyancing, or development handovers
• Strong communication and stakeholder management skills
• Excellent attention to detail and accuracy
• Ability to work independently and manage complex workloads
• Good IT skills and ability to manage data and reporting
• Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check (if applicable), satisfactory references and possession of a valid Right to Work document.
• This role may require specific qualifications, skills, knowledge, and behaviours to meet the Competence and Conduct Standard for Social Housing. If not already qualified, there may be an expectation to study towards a professional qualification.

Discover Stonewater:

Stonewater is one of the UK's largest social housing providers, driven by our purpose that everyone has a place to call home. With around 40,000 homes, we proudly serve more than 93,000 customers, providing safe, affordable homes and the services and support that help people and communities thrive.

Our mission is to make a difference to our customers and communities through quality homes and great services that reflect our social ethos. Guided by our vision to be the most trusted, inspiring and sustainable provider of affordable homes, we offer homes for rent, shared ownership and purchase, alongside specialist housing and support services, including retirement living, supported housing, domestic abuse refuges, LGBTQ+ safe spaces and young people’s foyers.

Everything we do is centred on our customers. We build trusted relationships, create lasting social value and invest in homes, services and communities that enable people to live independently, realise their potential and thrive. Through innovation, collaboration and a long-term commitment to sustainability, we are helping shape stronger communities for the future.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.