New Homes Coordinator

Edgy Design Studio - Goedgy.com; Leeds; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established housing provider is seeking a New Homes Coordinator to deliver exceptional support to new homes customers. This role involves managing administrative tasks, ensuring accuracy of legal documents, and providing high-level customer service in a fast-paced environment. With a commitment to transforming lives, the organization values ethical and passionate individuals ready to contribute to its mission. Join a team dedicated to providing quality homes and services while enjoying a supportive workplace culture that champions diversity and inclusivity.

Qualifications

• Strong commitment to customer service and ability to manage multiple tasks.
• High attention to detail and literacy skills for legal documentation.

Responsibilities

• Provide specialist support to new homes customers from inquiry to completion.
• Compile comprehensive contracts and ensure accuracy of legal documents.

Skills

Customer Service

Organizational Skills

Attention to Detail

Literacy Skills

Numeracy Skills

IT Skills

Communication Skills

Knowledge of Sales/Lettings

Tools

Microsoft Excel

Job description

Fixed Term Contract until 31/03/2025
Covering North Region

Here at Stonewater, we are now looking for a New Homes Coordinator to provide a professional, specialist support service to new homes customers from first point of enquiry through to completion of their home, ensuring high levels of accuracy and regular communication.

Working alongside the New Homes Executive, you will be responsible for a wide variety of administrative tasks that form part of the sales and lettings of new homes. You will collate and compile a fully comprehensive contract or lettings pack ensuring sales/lettings paperwork is issued promptly and take responsibility for the accuracy and content of documents including legal documents such as Memorandum of Sale, Council of Mortgage Lenders Disclosure of Incentives Form, Mortgage offers, leases and completion statements.

The New Homes Coordinator will also check and process invoices, coordinate the signing and sealing of legal documents and coordinate the appointment of new consultants and contractors, ensuring that paperwork is completed, signed off correctly and Professional Indemnity insurance records are valid.

The ideal candidate will:

• Have a strong commitment to the delivery of a high level of customer service in a fast-paced working environment.
• Have strong organisational skills, with the ability to manage a number of new homes customers, and other workload, at the same time.
• Be adaptable and have a high level of accuracy and attention to detail.
• Have strong literacy skills to read, interpret and translate legal/application/mortgage documentation.
• Have good numeracy skills to calculate completion statements, interpret service charge queries and conduct affordability assessments.
• Have good general IT skills, including Microsoft Excel.
• Have excellent communication skills.
• Have knowledge of sales/lettings and the conveyancing process.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards our Menopause Friendly accreditation.

Are you ready to #DiscoverStonewater?

Stonewater reserves the right to bring the closing date forward should enough quality applications be received prior to the current closing date.