New Equipment Service Sales Specialist - 12M FTC

Kone México; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global elevator and escalator leader is seeking a New Equipment Service Sales Specialist in London. This full-time role involves engaging with customers to drive service sales, managing contracts and opportunities, and maximizing sales of digital services. Ideal candidates have substantial experience in sales and customer relations management, excellent administrative skills, and a customer-centric mindset. Join a collaborative and innovative work environment that values individual contributions.

Qualifications

• Proven track record in Sales and Customer Relations Management.
• Ability to embrace innovative thinking to create value for customers.
• Good command of English both written and spoken.

Responsibilities

• Identify Service Customer decision-makers to create Conversion Sales opportunities.
• Manage contracts and Sales Opportunities pipeline.
• Plan sales activities based on New Equipment Service Journey timeline.
• Maximize sales of digital services.

Skills

Sales and Customer Relations Management

Systematic solution selling

Excellent administrative skills

Customer centric mindset

Microsoft Office and CRM literacy

Interpersonal and team working skills

Good communication skills in English

Knowledge of contractual and financial terms

Job description

New Equipment Service Sales Specialist - 12M FTC page is loaded

New Equipment Service Sales Specialist - 12M FTC

Apply locations London time type Full time posted on Posted Yesterday job requisition id R0650712

We have an exciting 12 months FTC opportunity for a Sales Specialist.

• Are you ready to make your next career move tojoin our teamand drive New Equipment Service Sales as part of our Central Sales team?
• Have you built and developed professional customer relations in a fast-paced environment?
• Do you have a hunger to win every Sale?
• Do you have the spirit to collaborate across the organization with internal stakeholders?
• Do you have the ambition to continuously learn and use technological tools?

Purpose

• Engage with key New Equipment and Modernization colleagues to understand Service Customer building & business.
• Secure New Equipment onto Service Contracts
• Drive Digital Services sales.

Key responsibilities

• Proactively identify Service Customer decision-makers and key stakeholders to create Conversion Sales opportunities in collaboration with Sales and Service Operations teams
• Manage all relevant contracts and Sales Opportunities pipeline within designated region.
• Proactively approach customers in line with defined timelines and build relations toward long term partnership.
• Proactively plan sales activities based on New Equipment Service Journey timeline to ensure timely conversion.
• Maximize sales of digital services
• Drive sale of upgrade options
• Report on Sales activity, initiatives and performance
• Collaborate and align with Service Operations team during contract warranty period to support customer service excellence.

Key Skills and Experience

• Previous experience and results in Sales and Customer Relations Management

• Systematic solution selling approach to Sales
• Excellent administrative skills
• Customer centric mindset - Desire to understand what creates value to our customers and courage to experiment and embrace innovative thinking
• Microsoft Office and CRM literacy.
• Industry experience is beneficial but not essential as tailored training will be provided
• Excellent interpersonal and team working skills to gain access and work with the right external and internal stakeholders
• Good communication skills in English (written and spoken)
• Knowledge of contractual and financial terms

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

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Did you know KONE moves two billion people every day? As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion.