New Car Sales Manager

Listers Group; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive retailer is seeking a New Car Sales Manager for its dealership in Solihull. The role involves leading a sales team to achieve targets while ensuring exceptional customer service. The ideal candidate will possess strong management skills and a successful sales track record, with automotive experience being a plus. Attractive benefits and career development opportunities are offered.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits - discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

In-house, manufacturer & professional qualifications

Free Parking / On-site Parking

Company Events

Qualifications

• Track record of delivering outstanding results and customer satisfaction.
• Experience in a sales manager, sales controller, or retail manager role preferred.
• Motor trade or automotive experience is preferred but not essential.

Responsibilities

• Lead and motivate the sales team to achieve sales targets.
• Drive sales process and support team in meeting KPIs.
• Ensure effective communication and customer satisfaction.

Skills

Leadership

Sales Management

Customer Service

Job description

Job Introduction

We are currently recruiting for a New Car Sales Manager to join the management team at our Audi Dealership in Solihull.

The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for used cars, within defined operating and financial guidelines.

Role And Responsibilities

• Build trust, communicate effectively, and exceed our customer’s expectations; ensuring an industry-leading buying experience. Handle customer queries and complaints effectively.
• Support the sales team in daily operations, including customer contact, sales funnel management, deal building and closing, professional vehicle preparation, and maintaining stock levels.
• Drive the sales process and support the team in achieving monthly KPIs for unit sales, profit per unit, finance penetration, and add-on products to meet sales and profit forecasts.
• Accurately complete all paperwork and provide reports on sales activities, ensuring precise sales forecasts.
• Ensure the sales team accurately collects all customer contact and vehicle data to maximize the quality of the customer database, adhering to FCA obligations.

About You

• You may be an existing sales manager, sales controller, or retail manager seeking new challenges or better career opportunities.
• You will have the drive and talent to advance the department, achieving KPI’s and brand standards.
• You must demonstrate a profitable and successful track record of delivering outstanding results and exceptional customer satisfaction.
• Strong management and leadership skills, a winning mentality, and a passion for the brand are essential.
• Motor trade, automotive, or car dealership experience is preferred but not essential, as full training will be provided.

What We Offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. Our success is driven by our team, representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support our employees in all areas of the business, whatever your aspirations might be. If you are seeking a career in the motor trade, automotive, or car dealership sector, please apply today. You can also join our Talent Bank for similar opportunities.