New Car Sales Executive & Motability Specialist

Lookers; Ellesmere Port; On-site; GBP 25,000 - 50,000; Full time

Job summary

Join a leading motor vehicle retailer as a New Car Sales Executive, where you'll build lasting relationships with customers while guiding them through the vehicle purchasing process. This role emphasizes a supportive, customer-focused approach rather than hard selling. You'll work in a dynamic environment, achieving sales targets and assisting customers with care and professionalism. With a commitment to staff development and industry-leading benefits, this is an exciting opportunity to grow your career in the automotive sector.

Benefits

Competitive Salaries

Enhanced Holidays

Critical Illness Cover

Life Assurance

24/7 Health Support

Enhanced Maternity Leave

Enhanced Paternity Leave

Adoption Leave

Qualifications

• Experience in the automotive industry is preferred.
• Ability to tailor approach to meet customer needs.

Responsibilities

• Act as the key point of contact for customers.
• Achieve sales targets in line with KPIs.
• Assist customers with vulnerabilities and guide them in selecting vehicles.

Skills

Customer Service

Sales Skills

Communication

Problem Solving

Organizational Skills

Job description

OTE

Overview

Vauxhall Ellesmere Port

Hours of work: 44 hours per week, Monday to Friday 8.45am-6pm, Saturday 9am-5pm, and Sunday 11am-3pm, with one day off midweek and weekends on a rota basis

£50,000 OTE (comprising a £25,000 basic salary plus commission)

As a New Car Sales Executive and Motability specialist, you will develop lasting relationships with our customers, serving as the first point of contact and a knowledgeable advisor in our New Vehicle sales and Motability products. We are not necessarily looking for a high-flying sales expert or someone with extensive Motability experience; rather, we value quick learners who can guide our Motability customers through a knowledgeable buying process with honesty and enthusiasm. Our approach is not about hard selling but about supporting our customers and making their buying experience smooth and stress-free.

Responsibilities

• Being the key point of contact for our customers
• Communicating via email, phone, and in person
• Achieving sales targets in line with KPIs
• Identifying new business opportunities and supporting team colleagues
• Listening well and influencing and persuading positively and professionally
• Assisting customers with vulnerabilities, helping them select their new vehicle with patience and professionalism

Our ideal candidate will have previous experience in the automotive industry, a passion for growth and development, and the ability to tailor their approach to meet individual customer requirements. You will maintain ongoing contact with our Motability customers, even after they have transitioned to our service team, building and maintaining long-term relationships. You should be highly organized, patient, customer-focused, target-driven, and passionate about people.

About us:

Lookers is proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers with over 150 franchised dealerships across the UK and Ireland. We recognize the hard work, flexibility, and commitment of our staff by offering industry-leading benefits, including competitive salaries, enhanced holidays, critical illness cover after two years, life assurance, free 24/7 support through Smart Health, and enhanced maternity, paternity, and adoption leave. We invest in our people through manufacturer brand and management training to support career development. We celebrate success at all levels.

Charles Hurst is an equal opportunities employer committed to a discrimination-free, inclusive work environment where everyone can reach their full potential.

If your application is successful, relevant employment checks will be conducted prior to your start date, including verification of recent employment, address, credit history, and possibly criminal record and driving license checks.