New Business Unit Administrator

Howes Percival; Northampton; On-site; GBP 21,000 - 28,000; Full time

Job summary

Howes Percival is seeking a New Business Unit Administrator in Northampton to support onboarding of clients and matters. You will review forms, perform AML and CDD checks, and maintain compliant records across firm systems.

You will act as a point of contact for fee earners and internal stakeholders, ensuring timely updates and a professional service. The role focuses on accuracy, data integrity and delivery within the Risk Management Team.

Qualifications

• Minimum experience in an administrative role.
• Familiarity with AML, CDD, sanctions and conflict search requirements.
• Knowledge of client and matter onboarding processes.

Responsibilities

• Process new client and new matter opening requests following NBU procedures.
• Review File Opening Forms and MARAs for completeness and accuracy; open clients/matters in systems.

Skills

Administration experience

AML/CDD awareness

Onboarding knowledge

Attention to detail

Compliance issue escalation

Problem solving

Organisational skills

Tools

Microsoft Office

Onboarding systems

Job description

About The Role

We have an exciting opportunity for a New Business Unit Administrator to join our Risk Management Team in Northampton.

Job Purpose

The New Business Unit (NBU) Administrator is responsible for supporting the firm's client and matter onboarding processes, ensuring that file opening, AML, CDD, sanctions and conflict checking requirements are completed accurately and in line with firm procedures. The role provides a centralised onboarding service to fee earners and support teams, helping to maintain regulatory compliance, data accuracy and service delivery standards.

Duties And Responsibilities

Client and Matter Onboarding

• Process new client and new matter opening requests in accordance with NBU procedures.
• Review File Opening Forms (FOFs), MARAs and supporting documentation for completeness and accuracy. Open new clients and matters within the firm's systems and update client records as required.

AML, CDD and Compliance

• Complete AML, CDD, sanctions and conflict searches in accordance with firm policies and procedures.
• Identify and elevate potential AML, sanctions or conflict issues to the Team Leader or Risk Manager.
• Maintain accurate compliance records and documentation.

Document and Data Management

• Save onboarding, compliance and verification documents using agreed naming conventions and filing procedures.
• Ensure client and matter information is recorded accurately across all systems.
• Complete and maintain Compliance Notes and associated records.

Stakeholder Support

• Act as a point of contact for fee earners, secretaries and other internal stakeholders regarding onboarding and AML enquiries.
• Provide clear updates on onboarding progress and outstanding requirements.
• Deliver a professional and consistent service to internal clients.

Team and Process Support

• Follow NBU inbox management procedures and service standards.
• Assist with monitoring outstanding AML requirements and completing follow-up actions.
• Contribute to process improvements and support continuous development of the NBU function.

Technical Competencies

• Previous experience in an administration role
• Awareness of AML, CDD, sanctions and conflict search requirements.
• Knowledge of client and matter onboarding processes.
• Proficient in Microsoft Office applications and onboarding systems.
• Strong attention to detail and data accuracy.
• Ability to identify and elevate compliance issues appropriately.
• Effective problem-solving and organisational skills.

About You

About Us

At Howes Percival, we are driven by a commitment to our clients and a passion for achieving their goals. With a rich heritage spanning over 200 years, we have evolved into a leading law firm with a reputation for delivering exceptional results across a wide range of practice areas. Our team comprises highly skilled lawyers who combine deep industry knowledge with innovative thinking to provide strategic advice and tailored solutions to our diverse client base.

As an employer, we value talent, diversity, and collaboration. We foster a supportive and inclusive culture where every team member is empowered to thrive and make a meaningful impact. Joining Howes Percival means being part of a dynamic growing and forward-thinking firm dedicated to excellence in legal practice and client service.

Below are some other reasons that help us in our mission to be a place where people want to work and enjoy working:

• We achieved a three-star ‘World Class’ accreditation in the top 75 “Best Companies” (formerly The Sunday Times Best Companies Awards) and ranked 5 th in the top 75 “UK's Best Large Companies to Work For” category for 2025.
• We have been ranked #1 Best Law Firm to work for in the UK by Best Companies for 2025 and #1 company in the East Midlands region.
• We have been accredited with “Investors in People” since 1996 and were shortlisted for Employer of the Year in 2023.
• Our lawyers come from a variety of backgrounds, many from larger and City firms, some from in-house – we all share the same Howes Percival DNA and all of this rich experience is there for you to learn from.
• We offer a wide range of benefits for all our valued employees including (but not limited to); Perks at Work discounts, profit share scheme and discretionary bonus, 25 days holiday entitlement, one paid ‘charity day’ per year, comprehensive private medical cover, plus a well being calendar with a wide range of regular events.