New Business Team Manager

Sysco GB; Tamworth; On-site; GBP 35,000 - 50,000; Full time

Job summary

Sysco GB is seeking a Business Development Team Lead to manage and inspire a team of Desk Based BDMs at our Tamworth contact centre. The successful candidate will enhance team performance, drive business growth, and ensure exceptional customer experiences in a dynamic foodservice environment.

Benefits

Significant discounts on food and products

Generous holiday allowance with optional purchase

Recognition awards and incentives

Pension scheme

Opportunities for career growth

Qualifications

• Proven experience at team manager or supervisor level in a contact centre.
• Strong commercial acumen and a customer-centric approach.
• Excellent influencing and communication skills, both written and verbal.

Responsibilities

• Manage and motivate 8-12 Desk Based BDMs.
• Support execution of department's strategic plan.
• Identify pipeline opportunities to increase revenue.

Skills

Communication

Negotiation

Leadership

Self-motivation

Planning

Job description

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Company Description

Job Description

Business Development Team Lead

Must be commutable to our Tamworth contact centre.

£35,020 per annum OTE £50,000

We are currently recruiting an Office-based Team Leader to join the Desk Based New Business BDM team in our Tamworth Contact Centre.

As a Brakes Team Leader, you'll be responsible for leading and motivating a team of New Business Development Managers.

You will be directly accountable for recruiting, selecting, and developing your team, fostering a culture of empowerment to maximize sales and service opportunities.

You will serve as the key communication link between advisors and the wider business, ensuring effective communication across your team.

Responsibilities include:

• Managing and motivating 8-12 Desk Based BDMs, ensuring their development to reach their full potential.
• Supporting the Inside Sales Manager in executing the department's strategic plan, including participating in projects as needed.
• Identifying and managing pipeline opportunities to increase revenue and enhance customer experience.
• Encouraging team participation in incentives and process improvements, with clear goal setting.
• Engaging in strategic planning, coaching, training facilitation, and achieving KPI metrics.

Ideal candidate profile:

• Proven experience at team manager or supervisor level, preferably in a contact centre, with a track record in onboarding new business activity.
• Confident, self-motivated, with a positive attitude and strong commercial acumen.
• Customer-centric approach in dealings with customers, peers, staff, and suppliers.
• Excellent communication, influencing, and negotiation skills, both written and verbal.
• Strong planning and organizational skills, capable of working under pressure and prioritizing tasks in a deadline-driven environment.

Above all, your mission is to deliver the best solutions and experiences to internal and external customers.

What you will receive:

• A competitive salary
• Significant discounts on food and products
• Generous holiday allowance with optional purchase
• Recognition awards and incentives
• Pension scheme
• Opportunities for career growth within Sysco, a global leader in foodservice
• And much more...

There's a lot on offer, so what are you waiting for? Apply Now!

Qualifications

Additional Information

All information will be kept confidential according to EEO guidelines.

At Brakes, everyone is welcome. We focus on potential and diversity, fostering an inclusive culture where everyone has a voice and opportunities to thrive. If you require adjustments during our recruitment process, please contact our resourcing team.

About Brakes

As the UK's largest foodservice supplier, Brakes delivers high-quality food and ingredients daily from our distribution centres to pubs, restaurants, schools, and hospitals nationwide. Our dedicated workforce of 8,000 is proud to support this vital service. We are growing!