New Business Sales Team Manager

Brakes; Tamworth; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading foodservice company is seeking a Team Leader for their Desk Based New Business BDM team in Tamworth. You will lead and motivate a team of 8-12 Business Development Managers, ensuring successful onboarding and enhancing customer experiences. The ideal candidate will have experience in team management, strong communication skills, and a customer-centric approach. This role offers various benefits, including discounts on products and generous holiday allowances.

Benefits

Discounts on a wide range of food and products

Generous holiday allowance

Recognition awards and incentives

Pension scheme

Opportunities for career growth

Qualifications

• Experience as a team manager or supervisor, preferably in a contact centre.
• Proven track record in onboarding new business activity.
• Self-motivated with a positive attitude.

Responsibilities

• Manage and motivate 8-12 Desk Based BDMs.
• Support the Inside Sales Manager in executing the department's strategic plan.
• Manage pipeline opportunities for enhanced revenue.

Skills

Team management

Commercial acumen

Communication skills

Organizational skills

Job description

New Business Sales Team Manager

Location: Tamworth, United Kingdom

Client: Brakes

Job Category: Other

EU work permit required: Yes

Job Reference: fa3826dcb511

Job Views: 5

Posted: 01.08.2025

Job Description

We are recruiting for an Office-based Team Leader to join the Desk Based New Business BDM team in our Tamworth Contact Centre.

As a Brakes Team Leader, you'll be responsible for leading and motivating a team of New Business Development Managers.

You will be accountable for recruitment, selection, and the ongoing performance and development of your team, fostering a culture of empowerment where every sale and service opportunity is maximized.

You will serve as the key communication link between advisors and the wider business, ensuring effective communication across your team.

What you'll be doing:

• Managing and motivating 8-12 Desk Based BDMs to reach their full potential.
• Supporting the Inside Sales Manager in executing the department's strategic plan, including participating in projects.
• Managing pipeline opportunities to enhance revenue and customer experience.
• Encouraging team participation in incentives and process improvements with clear goal setting.
• Engaging in strategic planning, coaching, training facilitation, and KPI achievement.

What we are looking for:

• Experience as a team manager or supervisor, preferably in a contact centre, with a proven track record in onboarding new business activity.
• Confident, self-motivated, with a positive attitude and strong commercial acumen.
• Customer-centric approach in dealings with clients, colleagues, and suppliers.
• Excellent communication, influencing, and negotiation skills, both written and verbal.
• Strong planning and organizational skills, capable of working under pressure and prioritizing tasks in a deadline-driven environment.

Above all, your mission is to deliver the best solutions and experiences to internal and external customers.

Benefits:

• Discounts on a wide range of food and products.
• Generous holiday allowance with the option to purchase additional days.
• Recognition awards and incentives.
• Pension scheme.
• Opportunities for career growth within Sysco, a global leader in foodservice.