New Business Insurance Accounts Handler - Commercial

Howden Group; Brentwood; Hybrid; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Development opportunities

Job summary

Howden Group in Brentwood seeks a New Business Account Handler for the Motor Trade team. You will manage new business quotes from warm leads, ensure timely premium collection, and deliver excellent client service, while maintaining accurate records on Acturis.

The role offers hybrid working and training/development opportunities within a supportive team environment. Previous insurance sales experience is preferred.

Qualifications

• GCSEs A-C in Maths & English.
• 12 months' sales experience in insurance or transition from Personal Lines to Commercial insurance.
• Knowledge of General Insurance, GDPR, and the CII Code of Ethics.

Responsibilities

• Assist in achieving client retention targets with excellent service.
• Process new business quotes from warm leads daily.
• Handle open quotes from a managed inbox.
• Ensure premiums are collected before cover starts.
• Respond to queries by phone or email professionally.
• Record information on Acturis and use the diary system.
• Prepare accurate documentation using Howden templates.
• Cross-sell products across divisions.
• Liaise with other branches and Group Resources.

Skills

General Insurance knowledge

Communication skills

Negotiation skills

Attention to detail

Client service skills

Education

GCSEs Maths & English

Cert CII (desirable)

Acturis (desirable)

Tools

Acturis

Job description

Howden Group in Brentwood seeks a New Business Account Handler for the Motor Trade team. You will manage new business quotes from warm leads, ensure timely premium collection, and deliver excellent client service, while maintaining accurate records on Acturis.

The role offers hybrid working and training/development opportunities within a supportive team environment. Previous insurance sales experience is preferred.