New Business Account Manager

TieTalent; Heathfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading drinks supply company is looking for a New Business Account Manager to cover North Devon. In this role, you will manage accounts, ensure customer satisfaction, and promote products effectively. Candidates should possess excellent customer service skills, proficiency in Microsoft Excel, and ideally a WSET Level 2 qualification, along with commercial experience in selling wine. This position offers an opportunity to contribute to a rapidly growing company.

Qualifications

• Good teamwork skills.
• Good knowledge of the drinks industry and on-trade market (preferred).
• Commercial experience in selling wine (on-trade preferred).
• Proven track record in sales and meeting growth targets.

Responsibilities

• Deliver your contribution to the depot gross margin.
• Manage the debt ledger for your area, including correct completion of company account forms.
• Organize technical installations on draught beer dispensing equipment.
• Consult with customers to offer impartial advice on promotional activities.
• Promote LWC Drinks' own brand products.

Skills

Excellent customer service skills

Proficiency in Microsoft Excel

Strong communication and relationship-building skills

Education

WSET Level 2 qualification

Job description

Job Title: New Business Account Manager

Reports to: Sales Manager

Location: Covering North Devon

Overview

To deliver the pre-agreed budgeted margin for the designated postcode area. To increase the number of trading accounts in the postcode area by achieving a pre-agreed new business target. To retain the existing customer base and grow the spend per account through category up-selling. To represent the company to the market and to represent the market to the company.

Main Duties

• Deliver your contribution to the depot gross margin.
• Manage the debt ledger for your area, including correct completion of company account forms and the timely collection of cash and cheques where appropriate.
• Deliver targets on drive brands with brand partners.
• Over-deliver on customer service aspects you can influence.
• Have the overriding responsibility, duty of care, and management of your accounts from start to finish.
• Liaise effectively with all other departments, including telesales, credit control, sales support, distribution, and administration.
• Organize technical installations on draught beer dispensing equipment.
• Consult with customers to offer impartial advice on promotional activities to help grow their businesses.
• Liaise with brand representatives operating in your area.
• Promote LWC Drinks' own brand products successfully.

Knowledge and Experience

• Excellent customer service skills.
• Proficiency in Microsoft Excel for spreadsheets and records.
• Good teamwork skills.
• Strong communication and relationship-building skills.
• Good knowledge of the drinks industry, products, and the on-trade market (preferred but not essential).
• WSET Level 2 qualification (preferred).
• Commercial experience in selling wine (on-trade preferred).
• Proven track record in sales and meeting growth targets.

LWC Drinks Ltd supplies licensed establishments with bar and sundry supplies. We are the fastest-growing privately owned drinks company in Britain, ranked 24th in the Sunday Times PWC Profit Track 100. Our goal is to provide exceptional customer service, employing over 1,400 people across 18 depots in the UK, with our Support Centre and Hub Distribution Centre based in Manchester.