Neurosurgery Specialty Admin Coordinator - Lead & Train

Plymouth Hospitals; Plymouth; On-site; GBP 24,000 - 30,000; Full time

Job summary

University Hospitals Plymouth NHS Trust in Plymouth is seeking a Medical Secretary/Coordinator to provide a comprehensive admin service to consultants and medical staff. The role includes supervising staff, training new secretaries, managing outpatient referrals, and coordinating specialty waiting lists in line with policy.

You will work within a Trust that values patient access, diverse backgrounds, and flexible working; NHS At Risk staff are encouraged to apply.

Qualifications

• Previous demonstrable experience as a medical secretary.
• Demonstrate proven knowledge of waiting list management.
• Demonstrate use of hospital software EPIC.
• Demonstrate proven ability to use all main software packages.
• An understanding of local and national access policies.

Responsibilities

• Provide and deliver a high standard of full secretarial service to the Consultant and/or group of medical staff.
• Supervise and train junior staff; manage and supervise team members.
• Assist in training of temporary or locum staff and support their assimilation.
• Ensure outpatient referrals are managed in line with Waiting List Policy.
• Add patients to IP/DC waiting list according to policy.
• Co-ordinate specialty waiting lists including Cancer PTL within policy framework.
• Collaborate with service line management to meet key performance standards for patient access.

Skills

Medical secretary experience

Waiting list management

EPIC

Communication skills

Calm under pressure

Education

GCSE Maths & English A-C or equivalent

Level 4 NVQ in Business Administration

Leadership/management qualification (working towards)

Tools

EPIC Software

Job description

University Hospitals Plymouth NHS Trust in Plymouth is seeking a Medical Secretary/Coordinator to provide a comprehensive admin service to consultants and medical staff. The role includes supervising staff, training new secretaries, managing outpatient referrals, and coordinating specialty waiting lists in line with policy.

You will work within a Trust that values patient access, diverse backgrounds, and flexible working; NHS At Risk staff are encouraged to apply.