Neurosurgery Administration Service Support Manager

Imperial College Healthcare NHS Trust; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

An exciting opportunity for a Service Improvement Manager in the Neurosurgery, Trauma Directorate at Imperial College Healthcare NHS Trust. This 12-month fixed term role involves line management of administrative staff and oversight of service processes to enhance patient pathways. Join a dedicated team to elevate your NHS career with flexible working and strong development opportunities.

Benefits

Career development opportunities

Flexible working arrangements

Staff recognition scheme

Cycle to Work scheme

Car lease schemes

Membership for onsite leisure facilities

Qualifications

• Highly motivated individual looking to develop in NHS management.
• Efficient and organised with ability to prioritise.
• Experience in line management preferred.

Responsibilities

• Line management of admin staff, ensuring performance and adherence to SOPs.
• Monitor RTT waiting times and report to management meetings.
• Oversee procurement processes and compliance across operations.

Skills

Organisational skills

Problem-solving

Leadership

Job description

An exciting opportunity has arisen in Neurosurgery, Trauma Directorate. We are seeking a dynamic, proactive and highly motivated individual to join the management team, based on a 12-month fixed term contract. Duties include but are not limited to line management of admin staff and their performance, the monitoring and reporting of activity, participation and providing information at directorate management meetings.

The post will provide a great opportunity for individuals looking to develop their career in NHS management, allowing the post holder to share and standardise best practice and to improve patient pathways and overall patient experience. The successful candidate will be highly efficient and organised with an ability to prioritise and problem solve in a busy NHS working environment.

• Ensure adherence to Standard Operating Procedures (SOPs) by all administrative staff, promoting consistency and compliance across operations.
• Oversee equipment management processes, ensuring cost-effective procurement and timely delivery of equipment to support service continuity.
• Monitor and manage Referral to Treatment (RTT) waiting times, ensuring alignment with Trust targets and national standards.
• Support the development and implementation of a team monitoring framework to ensure all outputs are consistently delivered to a high standard.
  
  

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

For further details / informal visits contact: Name: Kerry Looney Job title: Service Improvement Manager Email address: [e-mail] Telephone number: 02033121216