Neurology Administration and Typing Support

University Hospitals Dorset NHS Foundation Trust; Poole; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Neurology Administration and Typing support to join their team at Poole Hospital. The ideal candidate will be enthusiastic and have strong organisational and communication skills. Responsibilities include answering calls, administrative tasks, and liaising effectively with staff. The position offers a chance to develop skills in a supportive environment with a focus on diversity and inclusion.

Qualifications

• Enthusiastic and motivated individual with excellent organisational skills.
• Experience in a busy team environment preferred.
• Ability to communicate effectively with various staff groups.

Responsibilities

• Answer telephone calls and take comprehensive messages.
• Perform filing, scanning, and other administrative duties.
• Ensure flow of communication within the department.
• Transport patient notes safely in and out of the department.

Skills

Organisational skills

Communication skills

Interpersonal skills

Computer literate

Audio Typing skills

Job description

An exciting opportunity has arisen for a Neurology Administration and Typing support to join our excellent Pan Dorset Neurology service at University Hospitals Dorset NHS Foundation Trust. This role will be based at the Poole Hospital site.

We are seeking to appoint an enthusiastic and motivated individual with excellent organisational, communication and interpersonal skills. You will enjoy working as part of a busy team and be able to communicate effectively with various staff groups.

The post holder will support the Consultant PA's and other members of the Neurology team with a suite of administrative tasks, including:

• answering telephone calls
• taking comprehensive messages
• filling, scanning and any other administrative duties required
• computer literate with word processing experience and Audio Typing skills
• scanning, shredding, photocopying
• uploading of documentation to internal hospital systems
• ensuring flow of communication within the department

The post holder will be required to liaise with all levels of staff, ensure that the telephone is always attended during normal working hours, and relay messages appropriately. You will also be responsible for the safe transportation of patient notes in and out of the department.

To provide a multi-skilled administrative service to the Medical Secretaries to enable the service to run efficiently. Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

The ideal candidate will be looking for an opportunity to develop their knowledge of the Quality and Risk landscape within a healthcare setting. We would welcome applicants who have experience of working within healthcare or those with transferrable skills from outside the NHS.

As University Hospitals Dorset, we are a three-site acute trust with 'university hospital' status through our partnership with Bournemouth University, working with an annual budget of £730m. We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work. We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

University Hospitals Dorset is proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes. Our values define who we are as #TeamUHD. They underpin everything we do now and in the future.

We are an equal opportunities employer and welcome applications from all sections of the community. We are committed to equal opportunities and welcome applications from all sections of the community. Our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.