Network & Telephony Engineer — WAN/LAN, Cisco CCM

SmartRecruiters, Inc.; Badger's Mount; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Annual leave allowance

Private medical coverage

Discounted health plans

Eye care scheme

Wellbeing program

Job summary

Wavenet is a managed services provider delivering cybersecurity, communications, and connectivity solutions since 2000. We seek a Network Infrastructure and Telephony Engineer to design, implement, and support extensive WAN and LAN networks for our clients, reporting to the Head of Operations.

You will optimize infrastructure security, resolve complex faults, and collaboratively deliver projects both remotely and on-site at data centres.

Qualifications

• Strong networking knowledge: WAN/LAN, IP routing/switching, security practices.
• Experience with Cisco/Juniper network devices and firewall platforms.
• Hands-on with Cisco Call Manager and Unity Connection is desirable.
• Experience in ISP/MSP/service desk environments is a plus.

Responsibilities

• Optimize and secure both internal and clients' network infrastructure.
• Provide expert support to service desk for complex faults or change requests.
• Configure and troubleshoot core network devices (switches/routers, firewalls).
• Handle IP addressing, VLAN management, and network monitoring tools.
• Participate in customer calls and on-site/remote project delivery as required.

Job description

Wavenet is a managed services provider delivering cybersecurity, communications, and connectivity solutions since 2000. We seek a Network Infrastructure and Telephony Engineer to design, implement, and support extensive WAN and LAN networks for our clients, reporting to the Head of Operations.

You will optimize infrastructure security, resolve complex faults, and collaboratively deliver projects both remotely and on-site at data centres.