Network & Telecoms Analyst

Kirklees Metropolitan Council; Greater London; On-site; GBP 46,206 - 62,451; Full time

Benefits offered by this job

40 days annual leave

Flexible working

Generous pension plan

Job summary

Kirklees Metropolitan Council seeks a Network & Telecoms Analyst to maintain and enhance our enterprise network across LAN, WAN and Wi‑Fi, including security controls and documentation. This role involves collaborating with suppliers and internal teams to resolve issues and support upgrades.

We require hands-on experience with monitoring, fault diagnosis and performance optimisation in a live service environment, ideally in the public sector or multi-site settings such as Richmond and Wandsworth.

Qualifications

• Experience with enterprise network tech and devices.
• Ability to monitor, troubleshoot and optimize performance.
• Knowledge of network security fundamentals.
• Experience with live service environments.
• Experience in public sector or multi-site organisations.
• Exposure to cloud or hybrid networking (Azure).

Responsibilities

• Supporting and maintaining network infrastructure (LAN, WAN, Wi‑Fi, firewalls).
• Monitoring network performance and proactively resolving issues.
• Diagnosing and fixing network faults and incidents.
• Assisting with upgrades, migrations and network improvement projects.
• Supporting network security controls and responding to vulnerabilities.
• Maintaining accurate technical documentation and network diagrams.
• Working with suppliers and internal teams to resolve technical issues.

Skills

LAN/WAN/Wi-Fi

Firewalls

VPNs

Network monitoring

Troubleshooting

Azure networking

Security principles

Analytical skills

Communication skills

Public sector experience

Tools

Aruba

Fortinet

SolarWinds

Microsoft Teams Voice

SIP

SBCs

Job description

Job title: Network & Telecoms Analyst

Salary Range: £46,206 – £62,451 per annum

Employment type: Permanent – Full time

Location: Richmond and Wandsworth

If you are a network professional looking to develop your career in a forward-thinking organisation, we would love to hear from you.

Responsibilities

• Supporting and maintaining network infrastructure (LAN, WAN, Wi‑Fi, firewalls)
• Monitoring network performance and proactively resolving issues
• Diagnosing and fixing network faults and incidents
• Assisting with upgrades, migrations and network improvement projects
• Supporting network security controls and responding to vulnerabilities
• Maintaining accurate technical documentation and network diagrams
• Working with suppliers and internal teams to resolve technical issues

Qualifications & Experience

• Experience working with enterprise network technologies (LAN/WAN/Wi‑Fi, firewalls, VPNs)
• Understanding of network monitoring, troubleshooting and performance optimisation
• Knowledge of network security principles and best practice
• Experience with network hardware such as switches, routers and wireless solutions
• Strong problem‑solving and analytical skills
• Good communication skills and ability to work with both technical and non‑technical colleagues
• Ability to work effectively in a live service environment
• Experience working in a public sector or complex multi‑site organisation
• Exposure to cloud or hybrid networking (e.g. Azure networking)
• Familiarity with tools such as Aruba, Fortinet, SolarWinds or similar
• Knowledge of Microsoft Teams Voice, SIP, SBCs, Direct Routing and call flow fundamentals

Benefits

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Equality, Diversity and Inclusion

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Recruitment Process

Application process details are subject to change. Please submit your application as soon as possible to avoid disappointment.