Network Technician

Anglian Water Services; Newmarket; Hybrid; GBP 35,000; Full time

Job summary

A UK water utility company is seeking a Network Technician to ensure clean water across multiple locations. This field-based role involves planned maintenance, emergency response, and high levels of customer service. Candidates should have GCSE-level education, engineering experience, and knowledge of water networks. Competitive salary and various employee benefits are offered, including private healthcare and a bonus scheme.

Benefits

Private healthcare

25 days annual leave

Flexible working

Company vehicle access

Competitive pension scheme

Bonus scheme

Flexible benefits

Qualifications

• Experience working in an engineering industry, ideally providing a front-line service.
• Proven experience of providing great customer service.
• Professional contact with customers and ability to explain terminology clearly.

Responsibilities

• Undertake planned maintenance and react to emergency requirements.
• Carry out flushing, surveying, leak detections, pressure and flow tests.
• Liaise with customers to ensure high levels of service.

Skills

Customer service

Problem-solving

Engineering experience

Water networks knowledge

Education

GCSE level or equivalent

Job description

Location: Various Locations - Kings Lynn, Wisbech, March, Chatteris, Hunstanton, Dereham, Swaffham, Watton, Thetford, Mildenhall, Newmarket, Bury St Edmunds, Ely and Isleham. Contact: Full Time/Permanent Salary Circa £34,258 per annum + standby & overtime once trained At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who we are?

Integrated Maintenance, Repair & Development Services (IMRDS) Alliance – Part of the Anglian Water network, focuses on infrastructure maintenance work and is responsible for: water network pressure management, finding and fixing leaks, replacing lead pipes and repairing burst mains.

What will you be doing as a Network Technician?

Come and join the motivated team of skilled Network Technicians and play your part in ensuring clean water reaches our customers and is safe to consume across our region.

No day will be the same in this crucial role, you’ll undertake planned maintenance and also react to emergency requirements to maintain the water network. You’ll use your skills to carry out flushing, surveying, leak detections, pressure and flow tests and valve operations.

Using your asset maps, data and tools you’ll resolve both planned and reactive operational problems in a thorough and timely manner.

This is a field-based role and you’ll be provided with a fully equipped van as you travel around a designated area, consistently ensuring water quality is sufficiently maintained. A large part of the role will be liaising with customers, using your skills and expertise to deliver high levels of customer service, you’ll keep them informed every step of the way, becoming the face of Anglian Water for many of our customers.

What skills, experience and behaviours are required……..

• Educated to GCSE level (or equivalent)

• Experience of working in an engineering industry, ideally providing a front-line service

• Ideally experience of water networks, street works and leakage control

• Professional contact with customers is key, you must be able to explain terminology to the public in order to reassure and provide a great service

• Proven experience of providing great customer service.

• In this field role you’ll travel to various locations around the region.

As a valued employee, you’ll be entitled to:

• Personal private health care

• 25 days annual leave – rising with length of service

• Flexible working

• Access to a company vehicle, tools and all uniform and PPE

• Competitive pension scheme – Anglian Water double-matches your contributions up to 6%

• Bonus scheme

• Flexible benefits to support your wellbeing and lifestyle.

Why Anglian Water?

Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:

• Bonus scheme

• Private health care

• Competitive pension scheme

• Up to 26 days annual leave rising with length of service

• Flexible benefits to support your wellbeing

Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

If you feel this is the next move for you to with start your career or continue to enhance your career with Anglian Water then please apply today.

Closing date: 13th August 2025 #loveeverydrop