Network & Svcs Operation Specialist

Accenture; London; On-site; GBP 100,000 - 125,000; Full time

Job description

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets, and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO.

Position Overview

The Network Operations Engineer is accountable for the successful operations and support of the Client Network and underlying infrastructure. The selected individual will be part of a national team providing national and international support to the Accenture Aero & Defence Space client.

Key Responsibilities

1. Ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services.
2. Plan, design, and develop local area networks (LANs) and wide area networks (WANs) across the organization.
3. Participate in the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links.
4. Analyze and resolve network hardware and software problems by participation in the client Service Management processes.
5. Ensure any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s.

Qualifications

The ideal candidate for this role should possess excellent communication skills, be proactive, and able to work both independently and within a team. They should have a bachelor’s degree in computer science, Information Technology, or a related field and relevant industry certification from Cisco, such as CCNA or CCNP. They should also have at least 5 years of experience in network infrastructure design, implementation, and maintenance.