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BT Security is seeking a skilled professional to provide expert technical support in network security deployments across the UK. The role involves incident management, security advice, and integration testing on new services while maintaining customer trust and satisfaction. Successful candidates will possess strong knowledge of security protocols and programming languages essential for safeguarding information in a flexible and inclusive workplace.
Recruiter: Jayson Coley-Wynters
Career Grade: E
Location: Hatfield, Sheffield & Belfast
PLEASE NOTE: THIS ROLE REQUIRES SECURITY CLEARANCE - TO QUALIFY MINIMUM 5 YEARS UK WORKING HISTORY
Our purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.
This role exists to provide specialist technical support on complex network security and cyber security deployments for any and all of our UK contracts. Building intermate working relationships and trust through effective communication and meeting expectations and deadlines is key. Liaising with customer representatives or vendors and directing other support staff where appropriate will form part of the role.
Additionally, the support of new products and services is an important part of keeping pace with the industry and customer requirements and allows BT to maintain market position as a key supplier of services. The role holder will therefore be expected to provide support in this area, working with confidence and initiative and applying excellent self-management to promote successful outcomes.
Experience in Security Operations from a 2nd Line perspective, supporting team operations and ensuring customer satisfaction. Strong knowledge of Networks and Network Security.
BT has a heritage of over 175 years and is a global leader in secure connectivity and collaboration platforms for businesses of all sizes, including government departments and startups. We value diversity and inclusion, champion digital inclusion, and aim to make a positive societal impact.
Roles are listed as full-time, but flexible working arrangements are encouraged. We offer reasonable adjustments for the selection process. If you don't meet every requirement, please apply — we value diverse experiences and backgrounds.