Network Planner

GB Recruitment (England, Scotland, Wales); Southampton; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading logistics company is looking for a full-time role in Southampton. Responsibilities include managing operations and enhancing customer service within the LLP services. The ideal candidate will have operational knowledge and the ability to implement process improvements. The role offers a salary of £28,000 along with a generous pension scheme and various employee benefits.

Benefits

Generous pension scheme with 8% employer contribution

Free 24/7 GP consultations

Retail and lifestyle discounts

Affordable loans and savings schemes

Qualifications

• Detail-oriented with knowledge of customer business and distribution network.
• Ability to drive customer service improvements and implement initiatives.

Responsibilities

• Manage operational and customer service responsibilities for LLP services.
• Enhance customer distribution network and drive service level improvements.
• Respond to management reports on cost and service drivers.

Skills

Operational and customer service knowledge

Process optimisation

Job description

Pay Rate: £28,000 Grade: N Contract Type: Permanent (Full-Time) Location: Southampton, SO15 8TL Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

A TYPICAL DAY MAY INVOLVE

• Operational and customer service responsibilities for the LLP services for BAT, this role will have direct customer and carrier liaison.
• To have detailed knowledge of customer's business in order to work closely with and enhance the customer's distribution network to its clients.
• To drive and increase customer service levels by driving the identification and implementation of Continuous Improvement initiatives within the defined scope of the responsibilities on a YOY basis
• To respond to management reports that identify cost and service drivers and convey clearly the performance of each service supplier and the associated cost in line with contractual KPI's
• Implement and operate agreed project priorities with the customer
• Ensure operation enables cost optimisation of the scope of responsibilities through the use of process optimisation, benchmarking and tendering 3pl operations

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs