Network Operator

Arqiva; United Kingdom; On-site; GBP 33,000 - 38,000; Full time

Job summary

A leading technology company in the UK is seeking a dedicated network operations professional. In this role, you will monitor and manage network systems to ensure service availability, while working in a flexible shift pattern. With the opportunity to grow within a leading organization, you will be at the forefront of shaping connectivity solutions across media and utilities.

Benefits

Private Medical

25 days annual leave

Flexible benefits including discounts on big brands

Gymflex

Qualifications

• Must have A levels/BTEC in Engineering/Science or equivalent qualifications.
• Valid driving licence required.
• Willing to work flexible 365 24/7 shift patterns.

Responsibilities

• Use monitoring systems to operate equipment and networks.
• Provide network monitoring and management in line with SLAs.
• Drive resolution of service events and produce incident reports.

Skills

Engineering

Network Management

Incident Reporting

Education

A levels and/or BTEC in an Engineering/Science field

Job description

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Location: Onsite - Emley Moor, Huddersfield

Total Package

• £33,000per annum depending on experience
• Private Medical
• 25 days annual leave
• Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
• Work. Life. Smarter. Our commitment to a flexible and hybrid working culture

Key Responsibilities:

• Use monitoring and control systems to control, configure and operate equipment, systems, networks and platforms, directly and remotely
• Provide network monitoring and event management through the Operation Support Systems (OSS) in line with Service Level Agreements and network availability figures
• Take corrective action and ensure incidents are directed to the correct resolver group to secure rapid resolution
• Enter accurate incident reports/logs and service details/schedules into the system and track reported incidents to satisfactory resolution
• Drive the resolution of service affecting events, creating incidents, applying technical and engineering knowledge and escalating to appropriate resolver groups where necessary
• Communicate maintenance schedules of Arqiva’s in life products and services to internal and external stakeholders
• Support all TV/Radio analogue and digital transmissions systems, including internal and external distribution architecture
• Interact with both internal and external customers and suppliers, 1st line management of the Terrestrial Broadcast platforms and National Critical Infrastructure using appropriate network management tools to meet customer specific contractual requirements
• Flexible 365 24/7 shift working including nights, weekends and bank holidays, travel for ad-hoc business requirements may be required
• Produce clear and concise incident reports within required contractual timescales for customers, suppliers and leadership team
• Required to work from multiple business locations as and when required

Must Haves:

• A levels and/ or BTEC in an Engineering/Science field, or equivalent qualification
• Valid driving licence
• Be prepared to work flexible 365 24/7 shift patterns including nights, weekends and bank holidays

Might Haves:

• Demonstrable industry experience

We are theundisputed leader in UK TV and radio broadcast, and theUK’s leading Smart utilities platform, directly shaping the future of connectivity.

Through our established infrastructure we ensure that media and data are delivered exactly where they’re needed most, whether it’s bringing content to your TV or radio or transmitting data from your smart meter to your utility provider - chances are our services are a part of your daily life,seamlessly connecting you through our behind-the-scenes technology.

With an impressive history and an innovative future ahead of us, leading the transition of global media distribution to cloud based solutions and creating scalable solutions for new connectivity sectors - you’ll have many opportunities to develop and grow your unique career with us.

Why Arqiva? Reward.Connection.Growth

At Arqiva, we believe in supporting you to be your best, both at work and outside of it. That’s why our rewards and benefits go far beyond your pay; take a look at our booklet.

Here, you’ll find endless opportunities to connect, whether that’s with colleagues through our internal networks and events or by making a difference in the communities where we work.

And when it comes to your career, we’re committed to helping you grow. Whether you want to become a specialist in your field or climb to the top, we’ll support you every step of the way.