Network Operations Lead - VP

TN United Kingdom; London; Hybrid; GBP 90,000 - 110,000; Full time

Job summary

An established industry player is seeking a seasoned Network Operations Lead to bridge technical and non-technical teams. This hands-on role involves mentoring, incident management, and enhancing network operations. With a focus on process optimization and documentation, the successful candidate will play a pivotal role in evolving the function as the team expands. If you thrive in dynamic environments and seek to influence operations while tackling technical challenges, this opportunity is tailored for you.

Benefits

Hybrid working

Bonus and benefits

Qualifications

• Experience in managing network operations and incident management.
• Certifications in Cisco, Checkpoint, and Fortinet are preferred.

Responsibilities

• Lead incident management in a fast-paced NOC environment.
• Provide technical mentorship and drive continuous improvement.

Skills

Cisco ACI

Meraki WiFi

Routing & Switching

ASA Firepower

Checkpoint

Fortinet

Job description

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• Opportunity to develop and upskill in a financial organization

About Our Client

Job Description

Network Operations Lead

We are looking for an experienced Network Operations Lead to act as a crucial bridge between technical and non-technical stakeholders, ensuring seamless communication and efficient network operations. This is a hands-on, process-driven role that requires a senior technical professional, capable of mentoring and upskilling the team. The role involves technical performance management and enhancements.

Key Responsibilities:

• Lead incident management and escalations within a fast-paced NOC environment.
• Provide technical mentorship to team members, fostering growth and upskilling.
• Conduct root cause analysis and drive continuous improvement initiatives.
• Maintain and improve network documentation and operational processes.
• Engage in vendor management and coordinate with multiple network solution providers.
• Participate in discovery and documentation, evolving the role as the function grows.
• Contribute to a monthly on-call rotation (one week per month) with flexibility for occasional out-of-hours work (nights/weekends).
• Assist in hiring efforts as the team expands over the next 12 months.

The Successful Applicant

Technical Skills Required

• Networking: Cisco ACI, Meraki WiFi, Routing & Switching
• Firewalls & Security: ASA Firepower, Checkpoint (Fortinet is a plus)
• Network Management: Experience in firmware upgrades and infrastructure operations
• Certifications in Cisco, Checkpoint, Fortinet

Soft Skills & Attributes:

• Strong communication and stakeholder management skills.
• Proactive problem-solver with a self-starter attitude.
• Personable, approachable, and capable of driving processes and mentoring others.

This senior-level technical role offers opportunities to evolve as the function matures. Initially, focus will be on discovery, documentation, and process optimization, with future expansion plans for the team. If you seek a role with hands-on technical challenges and influence over operations, this is an excellent opportunity.

What's on Offer

This role offers hybrid working - 2 days onsite per week. The salary is up to £110,000 per annum plus bonus and other benefits.