Network Operations Engineer

www.findapprenticeship.service.gov.uk - Jobboard; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government department in the UK is seeking an experienced Infrastructure Engineer to join their Network Service Operations team. You will help transform the network infrastructure through new technologies including Cloud solutions and will be responsible for incident resolution, network monitoring, and implementing best practices. This role requires strong technical knowledge in network operations. Candidates should be ready to work flexible hours and be part of an on-call rota.

Qualifications

• Experience in network monitoring and analysis tooling.
• Strong technical knowledge in Spine and Leaf topologies/DC-VXLAN.
• Ability to conduct incident and problem resolution.

Responsibilities

• Provide support for incident and problem resolution.
• Implement BAU exercises.
• Conduct network monitoring and analysis.

Skills

Network Operations

Excellent communication skills

ITSM process understanding

Technical knowledge in Aruba Wifi/Clearpass

Strong background in routing and switching

Education

Formal qualifications for Aruba, Arista, AWS or Azure

Tools

BMC Entuity

Wireshark

NetScout

Terraform

Ansible

Python

Gitlab

Job description

Calling all Infrastructure Engineers! Are you experienced in Network Operations?

DWP have been carrying out a large technology transition over the past few years and there is still a long way to go.

Join the Network Service Operations team as Network Engineer in the next step to transform the DWPs datacentre and remote site network infrastructure into leading edge technologies.

We have several projects underway in Wi-Fi, On-Prem Datacentre and Cloud solutions that require skilled, self-sufficient, and determined engineers to drive improvements and good practices, as well as ensuring current legacy infrastructure remains stable.

Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.

You will:

• Provide support for incident and problem resolution, this could involve out of hours work.
• Implement BAU exercises, this could involve out of hours work.
• Have excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organisation and 3rd-Parties suppliers.
• Understand ITSM process with a focus on Incident, Problem and Accept into Service Management.
• Conduct network monitoring and analysis tooling – e.g. BMC Entuity, Wireshark and NetScout
• Have a strong technical knowledge in Aruba Wifi/Clearpass or Spine and Leaf topologies/DC-VXLAN (Preferably Arista).
• Strong background in routing and switching. Good understanding of:
  - Cloud (AWS/Azure/OCI)
  - On-Prem Network Infrastructure
  - Next Generation Firewall (Preferably Palo Alto)
  - Load-balancing (Preferably F5)
  PKI technologies

As well as this, if you have experience in the following it would be preferred but it is not essential as full training and development will be given;

• Infrastructure as Code and Network Automation in Terraform, Ansible and Python and Gitlab
• Formal qualifications for Aruba, Arista, AWS or Azure.

There is a requirement for you to work the occasional evening to cover BAU changes. The standard team coverage hours are 8am – 6pm so you will work within those hours on a Flexi basis.

Additionally, you will be part of a 24/7 on call rota (covering 5-7 days per month currently).