Network Operations Engineer

Graphics Unlimited (Vic) Pty Ltd; Newcastle upon Tyne; Hybrid; GBP 44,000 - 53,000; Full time

Job summary

A leading company is seeking a Network Operations Engineer to enhance their datacentre and remote site network infrastructure. The role involves problem-solving, planning, and implementing IT solutions while ensuring stability and best practices. Enjoy a hybrid working model with excellent benefits including a competitive salary and generous pension contributions.

Benefits

28.97% employer pension contributions

25 to 31 days of holidays

Time off for volunteering

Flexible working hours

Professional development opportunities

Qualifications

• Experience with ITSM processes.
• Understanding of network infrastructure including Wifi and cloud platforms.
• Experience with network monitoring and analysis tools.

Responsibilities

• Support incident and problem resolution.
• Implement standard service management exercises.
• Conduct network monitoring and analysis.

Skills

Problem-solving

Analytical thinking

Planning

Communication

Tools

BMC Entuity

Wireshark

NetScout

Job description

Network Operations Engineer

Pay up to £52,442, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.

DWP. Digital with Purpose.

DWP has been carrying out a large technology transition over the past few years, with ongoing efforts.

Join our Network Service Operations team as a Network Operations Engineer and help us transform DWP's datacentre and remote site network infrastructure.

Our DWP Digital teams use innovative ideas and leading-edge technology to build and maintain digital solutions used by nearly every person in the UK, every day, and at key moments in their lives.

DWP is the UK's largest government department, assisting people into work and making payments worth over £195bn annually to support and empower millions.

The scale of our work is extraordinary, involving complex challenges, and our purpose is unique. We invite you to join us.

What skills, knowledge, and experience will you need?

• Problem-solving skills, analytical thinking, with the ability to think critically, creatively, and independently to resolve issues.
• Strong planning and implementation methodology.
• Experience with ITSM processes.
• Understanding of network infrastructure including Wifi, on-premise datacentres, cloud platforms (AWS/Azure/OCI), Next Generation Firewalls, Load-balancing, and PKI technologies. Experience with Aruba Wifi/Clearpass or Spine and Leaf topologies/DC-VXLAN (preferably Arista).
• Experience with network monitoring and analysis tools.

Your role and responsibilities

We have several projects in Wi-Fi, on-premise datacentres, and cloud solutions requiring skilled, self-sufficient engineers to drive improvements, ensure best practices, and maintain stability of legacy infrastructure.

You will support incident and problem resolution, and implement standard service management exercises, which may include out-of-hours work.

Excellent communication and interpersonal skills are essential to effectively interact with employees at all levels and third-party suppliers.

You will also conduct network monitoring and analysis using tools such as BMC Entuity, Wireshark, and NetScout.

Details, Wages, and Perks

Location: Choose from our digital hubs in Blackpool, Leeds, Manchester, or Newcastle, whichever is most convenient.

Hybrid Working: A hybrid model combining remote work and face-to-face collaboration.

Pay: Up to £52,442.

Pension: Civil service pension with employer contributions of 28.97%, valued up to £12,345 annually.

Holidays: Starting at 25 days, rising to 31 days, plus up to 3 extra days per month on flexi-time, and all public holidays.

Additional Benefits:

• Recognition as Employer of the Year 2023 (Women In IT Awards) and Digital 100 Founders Award for Outstanding Digital Leadership 2023.
• Flexible working hours and policies.
• Time off for volunteering and charitable activities.
• Initiatives like 'I Can Be Me in DWP' to promote authenticity.
• Discounts, savings, interest-free loans, sports, social activities, and professional development opportunities.

Application Process

Our process is streamlined into two stages:

1. Apply: Complete your application on Civil Service Jobs with full instructions provided.
2. Interview: A single-stage online interview.

CLICK APPLY for more information and to start your application.