Network Occupancy Co-Ordinator

Sophos Projetos & Sistemas; Darlington; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Network Occupancy Co-ordinator to enhance operational efficiency in the Darlington office. This pivotal role involves managing and coordinating network occupancy requests, ensuring compliance with regulations, and optimizing network availability. You'll be at the forefront of decision-making, providing guidance on permits, and maintaining vital information in management systems. If you possess strong planning and communication skills, thrive under pressure, and are eager to contribute to safer and smoother journeys for customers, this opportunity is perfect for you.

Qualifications

• Knowledge of Traffic Management Act and New Road & Street Works Act is desirable.
• Ability to thrive in a fast-paced administrative environment.

Responsibilities

• Manage and coordinate requests for network occupancy.
• Provide feedback on permits for network occupancy.
• Coordinate abnormal loads and ensure compliance.

Skills

Planning Skills

Organisational Skills

Decision-Making Skills

Communication Skills

Customer Service Skills

Attention to Detail

Ability to Work Under Pressure

Tools

MS Office

Highways England Network Occupancy Management System

Street Manager

Job description

About the job.

At National Highways, we're looking for a Network Occupancy Co-ordinator to join our team based in the Darlington office. You will be supporting the decision making and co-ordination of all activities on the Area 14 network and regional network within the Yorkshire and North East region as well as optimising the overall network availability and ensuring minimal disruption to customers, whilst maximising operational delivery. You will also be ensuring network occupancy is compliant with all National Highways governance and be aware of future activity demands requiring occupation of the network.

This role will be based in one of our Darlington offices.

• Manage, analyse and coordinate all requests, notices and permits for network occupancy, including all internal and third party works on the network as the Works Receiver.
• Provide feedback and guidance on requests, notices and permits for network occupancy.
• Maintain and oversee the management of information in the Highways England Network Occupancy Management System, Street Manager and other associated systems in an accurate and timely manner.
• Coordinate Abnormal Loads by agreeing routes for the movement of abnormal loads, special order category loads and ensuring accurate and timely delivery. Manage specific movement files and ensure that relevant policies and procedures are followed.
• Manage communications regarding booking confirmation, rejections or variations.

About you.

• Knowledge of the Traffic Management Act and New Road & Street Works Act (Desirable).
• Good planning, organisational, and decision-making skills.
• Good communication and customer service skills.
• Highly proficient in MS Office applications, demonstrating excellent attention to detail.
• Ability to work well under pressure, meet tight deadlines, and thrive in a fast-paced administrative environment.

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers, and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork, and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.