Network Navigator - Haringey Inpatient Services

Barnet Enfield and Haringey Mental Health NHS Trust; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A mental health service provider in London seeks a full-time Network Navigator to support patient discharge processes in Acute Mental Health Wards. The role involves coordinating patient care networks and ensuring timely resolutions of discharge barriers. Candidates should have substantial experience in mental health care and relevant qualifications. Working hours are Monday to Friday, 9 AM to 5 PM.

Qualifications

• Significant experience of caring for people with serious mental illness.
• Understanding the needs and difficulties of those with mental illness and their carers.
• Experience of working in an acute mental health inpatient setting.

Responsibilities

• Operate within the ward to ensure safe discharge of in-patients.
• Ensure patients' networks of care are involved in care planning.
• Work closely with clinical teams to address discharge barriers.

Skills

Digital competence

Understanding of mental illness

Experience in an acute mental health setting

Education

Diploma in Mental Health Practice or NVQ level 3 or 4

GCSE level education

Job description

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Client:

Barnet Enfield and Haringey Mental Health NHS Trust

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2c4a8d63e12b

Job Views:

22

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job overview

We are seeking committed and diligent staff to work as Network Navigators in our three Acute Mental Health Wards at Blossom Court, St Ann's Hospital. The roles are full time and in person with face to face working as a minimum expectation. These are new roles to work alongside our Patient Flow service and will be part of a wider system of supporting and managing our patient access and flow within the North London Mental Health Partnership.

Main duties of the job

Directly reporting to the Discharge Coordinator - you will be assigned to a an acute ward and will spend each day operating within the ward, ensuring our 72 hour formulation meetings are in place, linking in with the ward staff and ensuring all actions are completed in order to facilitate the safe discharge of the in-patient population as and when they are clinically ready for discharge.

Hours of work are Monday to Friday 9am to 5pm - five days per week. Please note professional registration is not required for these roles.

Working for our organisation

The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership.

In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Enfield and Harringay Trust and Camden and Islington Trust. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Detailed job description and main responsibilities

Network Navigators will be responsible at ward level for ensuring that each patient’s network of care is involved early in admission to inform care planning and timely discharge. They will organise this system around the patient to join key meetings during the admission.

The quality of interaction with patients and those involved in their care will be characterised by an approach that is therapeutic, strengths based, and recovery orientated. The network will include as wide a range of relevant individuals and services as required to support the patient’s recovery. This will include carers, community mental health and substance misuse teams, voluntary sector organisations, criminal justice system staff and housing providers where relevant.

The post holders will work closely with Discharge Coordinators and their designated ward(s) to identify individual patient’s strengths and barriers to discharge at the earliest opportunity following admission. They will work with the clinical teams involved to ensure timely resolution of barriers to ensure patients are discharged when they are clinically ready. Facilitating the contribution of carers is a key activity.

Person specification

Experience and Knoweldge

• Significant experience of caring for people with serious mental illness.
• Demonstrate a sound understanding of the needs and difficulties of people with serious mental illness and their carers.
• Significant experience of caring for people with serious mental illness.
• Experience of working in an acute mental health inpatient setting.

Qualifications/Registrations

• Diploma in Mental Health Practice or NVQ level 3 or 4 in Mental Health or Evidence of extensive and current paid experience of working with patients with serious mental illness
• Educated to GCSE level or equivalent (with a minimum of 5 A – E qualifications – which must include Maths and English).

Skills/Abilities

• Digital competence: Outlook, Word, data entry in EPR systems and excel plus internet search capability.