Network Manager

Career Cross Limited; Hounslow; On-site; GBP 125,000 - 150,000; Full time

Job summary

A renowned educational institution in Wimbledon is seeking a Network Manager to ensure consistent IT support service and manage network components. Responsibilities include troubleshooting, setting up hardware/software, and managing user accounts. Ideal candidates will have industry qualifications and a solid understanding of networks. The position offers a competitive salary of £40k plus excellent benefits.

Qualifications

• Industry qualifications within the IT sector, including Microsoft, Cisco, Aruba, Apple, preferred.
• Solid understanding of wired and wireless networks and devices.
• Ability to work independently and as part of a team under pressure.

Responsibilities

• Deliver consistent IT support service to the site.
• Build and configure networked PCs.
• Manage active network components including switches and routers.

Skills

Understanding of Active Directory

Technical troubleshooting

Interpersonal skills

Attention to detail

Ability to work under pressure

Education

Industry qualifications within the IT sector

Tools

Microsoft 365

Cisco

Apple

Azure AD

Aruba

Job description

Network Manager – Wimbledon - £40k + excellent benefits

Our client is a well-established private school based in Wimbledon; due to continued growth and expansion they are looking to recruit a Network Manager.

Key tasks and Responsibilities:

• Ensure a consistent IT support service is delivered to the site. Establish and maintain high quality learning facilities and assist in planning their future development.
• Provide overall responsibility for IT services at the site as Network Manager. Including: advanced troubleshooting, ensuring a consistent service level, identifying potential system issues and escalating unresolved problems.
• Provide detailed specialist advice and guidance as required to the client on IT requirements.
• Set up and check hardware and software for normal operation.
• Build and configure networked PCs, this could be a standalone setup or via image deployment.
• Perform maintenance on user accounts, site servers, and cloud platforms.
• Solid understanding of Active Directory, Azure AD, Microsoft 365 administration
• Ensure that Helpdesk tickets are updated and resolved in a timely fashion in line with the SLAs.
• Follow standard practises to run network monitoring reports or utilities.
• Update asset lists or equivalent records for hardware and software on site.
• Follow processes and tasks described in site/client disaster recovery and maintenance plans.
• Follow instructions to test site backup and malware protection procedures.
• Ensure all jobs and issues are logged within the helpdesk and investigated as required.
• Evaluate and systems the support logs to produce detailed management reports and help plan future support service developments.
• Working with the Senior Engineer to design and implement network infrastructure to meet the client/site requirements.
• Manage active network components including switches, routers and firewall.
• Maintain Internet filtering systems inline with the client/site policies.
• Maintain the site(s) backup and malware protection policies.


Qualifications and skills:

• Industry qualifications within the IT sector, include; Microsoft, Cisco, Aruba, Apple, is preferred.
• Solid understanding of wired and wireless networks and devices
• Ability to work independently and as part of a team under pressure
• Impeccable attention to detail and commitment to quality
• Technical troubleshooting and problem management skills
• Interpersonal skills sufficient to assist non-technical users of IT

Keywords – Networks, network manager, networking, switches, network infrastructure, routers, firewalls, firewall, malware, Active Directory, Azure AD, Microsoft 365, cloud platform, cloud, servers, IT Support, Network support, IT, Microsoft, Cisco, Aruba, Apple, Wimbledon