Network Manager

Wessex Internet

England

On-site

GBP 54,000 - 66,000

Full time

14 days+

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Benefits offered by this job

Up to £60,000 starting salary + 10% performance bonus
25 days holiday + bank holidays
Private medical insurance
Cycle to Work scheme
Career development support

Job summary

A broadband service provider in the UK seeks a Network Manager to lead the Network Operations team. This role focuses on shaping operational approaches, defining performance metrics, and managing third-party relationships. Candidates should have experience in network management and leadership in technical environments. The position offers a salary of up to £60,000 plus bonuses, with additional benefits including private medical insurance and a strong emphasis on career growth.

Qualifications

  • Experience leading technical/network teams in a fast-paced environment.
  • Strong track record in operational leadership, performance management, and service delivery.
  • In-depth understanding of data connectivity products.

Responsibilities

  • Lead and manage the Network Operations team.
  • Define and track KPI/OKRs with the CTO.
  • Oversee incident response and fault resolution.

Skills

Leadership of technical/network teams
Operational leadership
Problem-solving
Communication skills

Education

CISSP or CCNA/P certifications

Job description

Join to apply for the Network Manager role at Wessex Internet

3 weeks ago Be among the first 25 applicants

Join to apply for the Network Manager role at Wessex Internet

Join the Team Powering the Future of Rural Connectivity

Are you ready to lead from the front in a role that truly makes a difference? At Wessex Internet, we’re not just laying cables—we’re transforming lives by bringing full fibre broadband to some of the UK’s most underserved rural communities.

As an award-winning, fast-growing broadband provider, we design, build, and manage our own full fibre network. Having recently been named Fibre Provider of the Year 2023, we’ve doubled in size over the past 18 months—and we’re just getting started. With expansion into the New Forest, Wiltshire, and South & West Dorset, now’s the perfect time to join us.

We're passionate about delivering a best-in-class customer experience, and fast, effective responses to technical and network issues are central to that promise. That’s where you come in.

As Network Manager, you’ll take the lead in shaping our operational approach to network management. This is a key role in which you'll define and implement the systems, processes, and strategies that keep our growing network running smoothly—all while empowering your team to deliver exceptional results.

What You’ll Be Doing

  • Lead and manage the Network Operations team, ensuring strong performance and development.
  • Define and track KPI/OKRs with the CTO, aligning team goals with business priorities.
  • Oversee and improve incident response, fault resolution, and network support processes.
  • Manage relationships and technical escalations with third-party network providers.
  • Collaborate with Sales to provide technical solutions and support for customer requirements.
  • Own the product and service roadmap from concept through to launch.
  • Drive continuous improvement of network tools and procedures in line with CI/CD principles.
  • Coordinate engineer deployment to ensure swift and effective fault resolution.
  • Help evolve both internal systems and external-facing services alongside the CTO.

What We’re Looking For

  • Experience leading technical/network teams in a fast-paced environment.
  • Strong track record in operational leadership, performance management, and service delivery.
  • In-depth understanding of data connectivity products and multi-vendor environments.
  • A proactive problem-solver with excellent communication skills.
  • UK driving licence required.

Desirable (but not essential)

  • Qualifications in network/security (CISSP, CCNA/P).
  • Experience with ITIL or eTOM frameworks.
  • Background in Change Management.

What We Offer

  • Up to £60,000 starting salary + 10% performance bonus
  • 25 days holiday + bank holidays, with the option to buy/sell up to 5 days
  • Private medical insurance, life assurance & income protection
  • Cycle to Work & tech purchase schemes
  • Enhanced family leave policies
  • 75% discount on staff broadband
  • High street discounts with over 100 major brands
  • Summer & Christmas socials
  • Career development support in a fast-growing company

If you're ready to take the next step in your career and help connect rural communities to future-ready broadband, apply now and be part of something bigger. At Wessex Internet, we’re building more than just networks—we’re building futures.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Information Technology
  • Industries
    Technology, Information and Internet

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