Network Management Technician (CDC)

Doncaster Council; Doncaster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government organization in Doncaster is seeking a Network Management Technician. The role involves processing highway licenses, assisting with investigations, and producing reports. Ideal candidates are hardworking, possess customer service skills, and have knowledge of highway and council systems. Opportunities for development and employee benefits are included.

Benefits

Competitive leave entitlement

Generous local government pension scheme

Well-being support

Development opportunities

Staff discounts

Qualifications

• Ability to build effective relationships with customers and partners.
• Motivated to contribute to a transforming organization.
• Hardworking and conscientious in a busy environment.

Responsibilities

• Process Highway Licences and raise invoices.
• Assist with gathering evidence for investigations.
• Produce monthly reports for Senior Engineer.
• Monitor complaints and send correspondence.

Skills

Customer service orientation

Knowledge of highway systems

Microsoft applications

Excellent communication

Team player

Job description

Overview

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Network Management Technician.

In return for your hard work and dedication, we offer the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will have access to a range of employee benefits including competitive leave entitlement, a generous local government pension scheme, well-being support and development opportunities, staff discounts and benefits schemes. More information on benefits available to City of Doncaster Council employees can be found in the attached benefits book.

Responsibilities

• Process Highway Licences and raise invoices.
• Assist with gathering evidence in relation to investigations by providing highway records and land registry details (ownership and responsibility of land & property).
• Produce monthly reports to assist the Senior Engineer in monitoring workloads and performance against targets and Service Level Agreements.
• Monitor complaints received and send correspondence in relation to enforcement matters when directed by senior officers.

Requirements and Qualifications

• Hardworking and conscientious person to work in a busy environment, providing an essential and valuable service to customers, who can build effective relationships with customers and relevant partners.
• K knowledge of the council’s customer service systems and highway-based systems; full training will be provided.
• Good working knowledge of Microsoft applications and excellent communication skills.
• Solutions and results focused, a team player, and motivated to make a contribution in a transforming organisation.

Please ensure you view the job summary and job profile as you will need to demonstrate in your application form how you meet the required criteria.

Shortlisting will take place week commencing 20 October 2025. Interview date to be confirmed.

Contact and How to Apply

For further details or an informal chat, please contact:

Darren Sides on 07788984694 or email [e-mail].

To apply please click the Apply Now link below.