Network Management Technician

Service Care Solutions; Leicester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading firm seeks a Network Management Technician to oversee highway operations in Leicester. Key tasks include managing congestion, liaising with stakeholders, and ensuring compliance with regulations. The ideal candidate will possess a background in Civil Engineering and strong communication skills to navigate technical and customer interactions.

Qualifications

• Qualifications in Civil Engineering desirable.
• Experience in highways design, management, or maintenance required.
• Proficient in interpretation of maps and engineering drawings.

Responsibilities

• Manage the highway network to reduce congestion and ensure safety.
• Support in authorizing work notifications and permit applications.
• Deliver high-quality, customer-focused services.

Skills

Communication

Organizational skills

IT proficiency

Problem-solving

Customer engagement

Education

NVQ3/BTEC in Civil Engineering

Relevant A-Levels or equivalent experience

Job description

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Client:

Service Care Solutions

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Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a639dc836098

Job Views:

6

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Job Description

Service Care Solutions is seeking a Network Management Technician on behalf of a client in Leicester.

The role involves managing the highway network to reduce congestion and ensure safe, reliable journeys for road users. The technician will support the Network Management Service, assisting the Network Coordinator and NRSWA Inspector.

Key Responsibilities:

• Information Management: Collect and provide data related to network management and related events.
• Stakeholder Liaison: Handle enquiries, information requests, and disputes with various stakeholders.
• Coordination Support: Assist in authorizing work notifications, permit applications, and variations. Ensure non-EToN applications are recorded in the Street Works Register.
• Inspection Support: Support network inspections and manage follow-up actions, including notices or sanctions.
• Administration: Oversee the payment of fees, charges, and associated costs.
• Traffic Control: Ensure effective traffic management, focusing on safety and efficiency.
• Service Quality: Deliver high-quality, customer-focused services in line with policies and regulations.
• Compliance: Ensure all information complies with EToN standards.

Requirements:

• Qualifications: NVQ3/BTEC in Civil Engineering, relevant A-Levels, or equivalent experience. Evidence of continued learning and development.
• Experience: Engineering, particularly in highways design, management, or maintenance. Project management in a commercial setting. Client liaison, IT proficiency, and technical report writing. Problem-solving and customer engagement.
• Skills: Good communication and organizational skills. Proficient in IT, with the ability to learn service-specific software. Ability to interpret maps, plans, and engineering drawings.